Field Service Technician V - Site Lead (Deploy Only)

Sierra Nevada Corporation•Shalimar, FL

5d•Onsite

About The Position

The Field Service Technician V is an expert-level professional who provides technical support, maintenance, and repair services for complex aerospace and defense systems. The role includes advanced diagnostics, independently leading challenging field projects, developing training programs, and leading technical teams. As the on-site operational lead, the technician aligns team activities with customer mission objectives and helps ensure service quality, operational readiness, and customer satisfaction. This is a deploy-only position working overseas on a 90-day rotation, with an 84-hour work week. The role requires extended deployments to OCONUS locations, frequent travel to customer sites, and the ability to work extended hours, holidays, and shift schedules as required. The technician supports ISR, aviation, and security systems, with a focus on RF, electronic warfare, communications, and tactical networking. A current/active Secret U.S. Government security clearance and U.S. citizenship are required for employment.

Requirements

High school diploma or GED equivalent.
At least 7 years of experience as a counter-UAS technician or in a related aviation field; a higher-level relevant degree may substitute for experience.
Ability to interpret complex technical schematics, diagrams, blueprints, manuals, and publications.
Advanced practical troubleshooting skills and advanced electrical wiring skills.
Ability to provide technical support for computer systems and networks.
Ability to install, sustain, troubleshoot, and repair communication systems, including networks, cable distribution, COMSEC, and cryptographic devices.
Experience or focus in defense technology and aerospace domains, particularly RF, electronic warfare, communications, and tactical networking.
Ability to perform expert-level maintenance and repairs on complex aerospace and defense systems and resolve difficult technical issues.
Experience supporting vehicle launch, validation, or early production efforts.
Ability to travel frequently outside the continental United States, often for extended periods, and deploy to OCONUS operating locations for at least 90 days.
Ability to meet current DoD and Combatant Command requirements and restrictions for deployed locations.
Current valid passport and ability to obtain a visa for international travel.
Successful completion of a pre-deployment medical assessment.
Willingness and ability to work extended hours, holidays, and shift schedules as required; the stated work week is 84 hours.
Current/active Secret U.S. security clearance and U.S. citizenship are required for employment. Applicants without a clearance may be processed for one, but employment begins only after it is granted; an offer will be withdrawn if clearance cannot be obtained.
Ability to lift up to 50 pounds regularly; stand and walk for extended periods; and use hand and finger dexterity to work with small components and tools.
Ability to work in noisy environments and with potential hazardous-material exposure; hear spoken communication and equipment signals in noisy settings.
Ability to climb ladders, crawl in confined spaces, work at heights, drive or operate a vehicle, and work in office and field environments.
Ability to read technical manuals, schematics, and computer screens; inspect and troubleshoot equipment accurately; follow detailed instructions and safety protocols; and identify and mitigate hazards.
Strong accuracy, attention to detail, safety awareness, and adherence to safety guidelines.

Nice To Haves

Associate degree in a related field.
Prior experience in a lead role, including mentoring, training, guiding, and inspecting the work of subordinates.
Experience with FCC licensing or an FCC General Radiotelephone Operator License (GROL).
Certifications such as Security+, Network+, Cisco Certified Network Associate (CCNA), or A+.
Experience with aircraft weapons systems, including the AIM-9 family, APKWS, or AGM-114.
ASE certification, ideally in diesel engines or medium/heavy trucks.
Basic understanding of spectrometers, oscilloscopes, and/or pitot-static equipment gauges.
Background in the aerospace and defense industry, the U.S. Department of Defense, or the U.S. military.
Outstanding presentation and communication skills.

Responsibilities

Serve as the on-site leader for Field Service Technicians, providing daily direction, assignments, and technical guidance.
Mentor team members and support their technical development.
Build customer relationships and align support with mission needs.
Oversee field service operations to meet contract and mission requirements, coordinating maintenance, troubleshooting, and repairs.
Maintain service quality standards and operational readiness.
Identify risks and implement corrective actions to minimize downtime.
Perform expert-level maintenance and repairs on complex aerospace and defense systems.
Independently manage and lead challenging, high-stakes field service projects.
Support vehicle launch, validation, or early production efforts.
Diagnose and resolve complex technical issues.
Lead and mentor senior-level field service technicians and technical teams.
Develop and implement training programs for customers and internal teams.
Maintain detailed records of field activities and equipment status.
Ensure compliance with safety standards and industry regulations.
Optimize inventory management and logistics for spare parts and tools.
Generate and present technical reports and strategic insights to executive management.
Travel extensively to customer locations, including international sites, as required.