Field Service Technician - Production Print

Konica Minolta Business Solutions, U.S.A., Inc. • Austin, TX

1d • Onsite

About The Position

Are you mechanically inclined and excited about establishing a growth-oriented career? Join Konica Minolta as a Field Service Technician to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company! Join us now and receive a $1,500 sign-on bonus! At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.

Requirements

• Pass background, security and drug test.
• Position requires use of personal car which is eligible for vehicle maintenance compensation program.
• Must have reliable transportation and a valid driver's license.
• Ability to lift up to 50 pounds.
• Minimum of a High School diploma or GED required.
• 2+ years of experience related to technical/repair of business equipment.
• Certified on N+ or equivalent

Nice To Haves

• For internal applicants requires Konica Minolta internal certifications on: Outward Associate, Outward Professional, Outward Expert - Color, Outward Expert - Production Print, Production Print Foundations Virtual Classroom, Fiery and/or Creo working knowledge and Certification
• Technical School training preferred.
• Additional IT certifications or training are a plus

Responsibilities

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Benefits

• Hands on and computer-based training on current and upcoming technology products & services
• Exposure to IT networks and services with career growth opportunities
• Competitive car allowance program and paid mileage
• Company provided laptop and phone
• An inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package including paid holidays, vacation, medical/dental, 401k, employee assistance and tuition reimbursement programs.
• $1,500 sign-on bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED