Field Service Technician - Paving

Louisiana Cat•Reserve, LA

just now•Onsite

About The Position

The Field Service Technician - Paving is responsible for diagnosing, troubleshooting and repairing paving equipment in our at customer job sites/locations. Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!

Requirements

High school diploma or (GED) equivalent
Well-rounded knowledge of paving equipment (5+ years of mechanical/repair experience)
Technical training in diesel engines required
Must be proficient in the use of a computer and related software (Word, Excel, etc.)
Valid driver's license and a safe driving record
Able to work varying shifts as necessary, including weekends and holidays
Maintain a tool inventory sufficient to perform assigned tasks

Nice To Haves

Prior experience with Caterpillar equipment is preferred

Responsibilities

Troubleshoots and repairs CAT paving products, including Pavers, Mills, Reclaimers, and Asphalt Compactors
Ensures exceptional levels of communication and support in fast paced high stress environment
Timely communication with customers and service coordinators on updates regarding repairs, parts, and other concerns
Works with the Service Department, Product Support Representatives, and Sales Department to meet all the customer’s needs
Complete service reports on time
Maintain excellent customer support
Applies electrical and hydraulic schematics to repair work
Removes, repairs, and installs major components in varying configurations of equipment
Maintains tooling
Makes decisions in the field on warranty repair and guidelines, communicating with the customer and service coordinator
Stays current with and applies applicable Caterpillar updates to paving equipment
Maintains a safe work environment and complies with Company Safety Policy on PPE and inspections
Maintains service truck
Other duties as assigned by manager

Benefits

Health, Dental, Vision
$50,000 Company Funded Life Policy (if enrolled in Health)
Short- and Long-Term Disability Insurance
Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life, and additional voluntary policies
401K Plan with Company Match
Paid Holidays, Vacation, Parental Leave
Technician Tool Loan Program up to $2,000
Safety Boot / Safety Prescription Glasses Allowances
Employee Discounts
Credit Union
Technician Career Development Program - Shop & Field Service Training