Field Service Technician, Mechanical Cutting – Elko, NV area.

Sandvik•Elko, PA

9d•Onsite

About The Position

Sandvik Mining is looking for a Field Service Technician Mechanical Cutting in the Elko, NV area. This role is ideal for individuals with a strong mechanical or electrical background and excellent diagnostic skills. Sandvik is a leader in R&D, offering high-tech products and is at the forefront of automation, digitalization, electrification, and sustainability. We are seeking motivated, curious, and forward-thinking team members who are dedicated to serving customers and employees, contributing to future-proofing the business, and thriving in an inclusive learning culture. We provide competitive wages and benefits, robust support for learning and professional development, and opportunities for career growth within a diverse, collaborative, and globally connected organization that values innovation, fairness, and long-term impact. The Mining business area is a global leader in supplying equipment, tools, parts, service, digital solutions, and sustainability-driving technologies for the mining and construction industries, with applications in rock drilling, rock cutting, loading and hauling, tunneling, and quarrying.

Requirements

Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience.
A minimum of 7 years industry-related experience.
Technical experience to include diesel, low voltage, and high voltage electrical.
Success in team environments, with excellent communication skills.
Previous success in self-motivated roles.
Previous success in customer satisfaction.
Ability to read blueprints and interpret equipment schematics.
Must conform to ISO standards.
Must have the legal right to work in the United States on an indefinite basis without employer sponsorship.

Nice To Haves

Active Listening skills
Success with both internal as well as external customers
Flexibility in the workplace
Mechanical cutting experience

Responsibilities

Troubleshoot, repair, and maintain mechanical and/or electrical aspects of underground mechanical cutting equipment and components at high profile mining and tunneling sites.
Perform new equipment commissioning and training at customer sites with minimal supervision.
Cover the Western United States market with occasional travel elsewhere, including minimal overseas training in Austria.
Inspect equipment for proper performance and determine faults and malfunctions.
Adjust equipment and repair/replace defective parts, components, or systems according to scopes of work.
Test repaired equipment to ensure proper operational performance.
Complete accurate time records, technical reports, failure reports, and parts lists.
Actively participate in continuous improvement initiatives.
Stay current with industry, customer, and product developments and technical best practices.
Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
Ensure customer satisfaction within the area of primary responsibility.