Field Service Technician II - St. Louis, MO

NCR Atleos • St. Louis, MO

8h • Onsite

About The Position

NCR Atleos is looking for Field Service Technicians to join their Field Services Team. This role is responsible for delivering solutions that build long-term customer relationships by acting as a first-line response. The technician will communicate in an open, helpful, and engaging manner, focusing on finding the right solution, organizing and triaging customer issues, and proactively handling problems. Formal training will be provided through NCR Atleos in both virtual and hands-on classroom settings to enable fast learning and growth. NCR Atleos is committed to developing its people within a learning community that fosters diverse collaboration, new ways of thinking, and expanded capabilities. The service operations team includes dedicated teachers, mentors, and coaches who share knowledge across territories to enhance mutual growth. NCR Atleos aims to build a diverse community where employees feel a sense of belonging, teamwork, and are valued for their contributions and perspectives. This role is crucial for keeping commerce running globally and serves as an ambassador for the NCR Atleos Brand.

Requirements

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 19 years of age.
• Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.

Nice To Haves

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, N+ Certification.
• One or more years of related experience.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory.
• Perform maintenance repair and system overhauls.
• Manage everything from network faults and traffic, to configuration, security, and remote system access.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed