Field Service Technician - Ice Machines

Joe Warren & Sons Co., Inc.•Norwood, MA
•$50,000 - $80,000•Onsite

About The Position

Join JWS, a leader in commercial refrigeration and food equipment services across New England. Our legacy, built since 1991, is a testament to customer dedication, a proactive management team, and unparalleled service quality. Headquartered in Norwood, MA, we are a family-centric business marking a significant trajectory of growth. As we expand, we're looking to hire Field Ice Machine Technicians to fortify our MA/RI/CT market presence. As an Ice Machine Technician, you'll be at the forefront of field service, focusing on the upkeep and repair of ice machine equipment.

Requirements

  • Ability to work an 8-hour workday
  • Prior experience troubleshooting, maintaining and repairing ice machine or similar kitchen refrigeration equipment
  • Excellent customer service skills
  • High School diploma or GED
  • Valid driver’s license
  • Self Driven
  • Excellent communication and customer service skills
  • 2-3 years' experience in refrigeration or ice machine equipment repair
  • Strong organizational skills
  • Team-centric attitude
  • Authorized to work in the U.S. without sponsorship.

Nice To Haves

  • Proficiency in gas, electric, plumbing, and/or steam repairs

Responsibilities

  • Focusing on the upkeep and repair of ice machine equipment.
  • Driving between client locations to perform service visits.
  • Working with the parts department.

Benefits

  • Comprehensive Health Benefits: Medical, Dental (FREE), Vision, and HSA
  • Attractive compensation package with periodic reviews, bonuses, and increments
  • Very competitive 401k with a 4% Safe Harbor Match
  • Life & Disability Insurance
  • Company-wide Bonus incentive program with quarterly payouts
  • 9 company-funded holidays
  • Generous PTO
  • Robust career progression opportunities
  • Referral bonuses
  • Vast training and professional development prospects
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