Field Service Technician Houston (Deer Park), TX
About The Position
As a Field Service Technician I with BearCom, you will install and support wireless communications systems and provide service and solutions for customers. The role involves creating basic programming codeplugs with fewer than 12 channels, performing basic mobile installations, and troubleshooting and repairing defective two-way radios and other wireless equipment. Some regional and/or overnight travel and on-call hours may be required. BearCom is a North American distributor of wireless voice, data, and video solutions and a two-way radio channel partner for Motorola. Its security integration business, Stone Security, works with leading OEMs and provides communication, technology, and security solutions. BearCom offers on-the-job training and covers fees associated with most professional certifications. The company is an equal-opportunity workplace and considers applicants based on qualifications, merit, and business need.
Requirements
- At least 3 years of service technician experience diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, or Vertex equipment in the two-way radio wireless and/or communications field.
- Extensive knowledge of two-way radio theory, RF propagation characteristics across frequency bands, and communications systems.
- Ability to interpret schematics, blueprints, and diagrams.
- Knowledge of battery backup systems, base stations, repeaters, multicouplers, duplexers, TCP/IP principles, and NIC programming.
- Proficiency operating test equipment, including spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters.
- Proficiency designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems.
- Proficiency with Microsoft Office Suite, such as Word and Excel.
- Associate degree in Electronics Technology or equivalent.
- Must attain journeyman level within 6 months of employment.
- Must have a valid driver's license.
- Must complete applicable drug screenings and background checks; the hiring process may also include a Motor Vehicle Record check.
Nice To Haves
- CET certification.
- R56 Certified Installer.
- Motorola Astro 4x-7x training supporting various system operations.
- Certifications in Astro 25 products, including Quantar, GTR8000, and MCC5500/7500.
- Certifications in MotoTRBO products and systems, including Connect+, Capacity+, Linked Capacity+, IP Site Connect, and Capacity Max.
- Knowledge of audio, RF, digital, and microprocessor electronic circuits in communications equipment at the component level.
- Security clearance.
- Basic electronics background, including 12V and/or low-voltage systems.
- RF, telecommunications, or networking experience.
- Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
Responsibilities
- Create basic programming codeplugs with fewer than 12 channels.
- Perform basic mobile installations involving radios, antennas, modems, and DC-DC converters.
- Troubleshoot and repair defective two-way radios and other wireless equipment, including radios, power supplies, and antennas.
- Install and support wireless communications systems.
- Provide customer service and technical solutions to meet customer needs.
Benefits
- Medical, dental, and vision insurance.
- Company-paid life insurance and short- and long-term disability insurance.
- Paid holidays.
- Generous paid time off.
- Matching 401(k) plan.
- Use of a company vehicle.
- Employee referral bonus.
- Tuition reimbursement.
- On-the-job training.
- Fees covered for most professional certifications.
- Highly competitive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
