Field Service Technician I (Water/Wastewater) - San Antonio, TX (Company Vehicle & 4-Day Workweeks!)
About The Position
The Field Service Technician I is responsible for delivering high-quality customer service, performing preventive maintenance, routine repairs, and calibrating and verifying Hach devices at our customer sites. The customer base for this role is anticipated to be a combination of municipal (i.e., drinking and wastewater treatment facilities) and industrial (i.e., power plants and food and beverage plants). This role will be based in San Antonio, TX, area and support our customers throughout the territory. Company-paid travel, accommodations, and meals are provided for overnight stays.
Requirements
- HS Diploma required; Associates/technical degree preferred, or a combination of education and experience.
- Mechanical aptitude is a must - experience with preventative maintenance and technical diagnostics/repair.
- 2+ years of field service experience and/or customer-facing roles preferred.
- A valid driver's license, a clean driving record, and the ability to rent a car and/ or hotel rooms under applicable state law are required.
- This position requires occasional rental of vehicles or booking of hotel rooms for business travel.
Responsibilities
- Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.
- Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems.
- Work in a wide variety of municipal and industrial settings, including but not limited to drinking water & wastewater treatment facilities, refineries, chemical manufacturing plants, food & beverage processing facilities, etc....Some applications may involve instrument servicing in NEC hazardous locations (Class I Division 2).
- Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
- Follows safe work practices according to company policy.
- Executes administrative activities in support of service visits.
- Daily travel to customer sites.
Benefits
- medical/dental/vision
- 401(k) with company matching
- PTO (up to 17 days a year)
- 48 hours of Paid Sick Leave
- Company car (maintenance/fuel paid for by us)
- Company Cell phone
- Corporate credit card for company expenses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
