Field Service Technician I
About The Position
Performs repairs and modifications on aircraft seats and components and provides a variety of on-site technical support tasks at the Boeing customer site. The technician works from blueprints, Customer Maintenance Manuals, repair orders, and other technical data; tracks repair status and parts; and completes documentation required by the company, the FAA, and the customer. The role communicates with customers and engineers, supports customer maintenance operations, trains customer personnel on RECARO seats, and provides input to Engineering on component design and documentation changes. The technician must become airbag certified through AMSAFE.
Requirements
- High school diploma or GED equivalent.
- 0–2 years of repair and inspection experience in an FAA Repair Station environment.
- Ability to work flexible hours as needed.
- Valid driver’s license, including for operating company vehicles.
- Ability to read and interpret detailed drawings and specifications.
- Ability to measure accurately and make adjustments to meet specifications.
- Ability to use hand tools and other assembly tools, such as ratchets.
- High degree of accuracy and attention to detail.
- Good communication skills.
- Ability to work overtime and travel infrequently on short notice.
Responsibilities
- Repair and modify aircraft seats and components using blueprints, Customer Maintenance Manuals, repair orders, and related technical data.
- Maintain status logs and document processes for receiving, repairing, handling, storing, packing, preserving, and delivering repair parts.
- Order, receive, and stock parts from Germany; track parts under repair and other customer-supplied products.
- Complete documentation required by the company, the FAA, and the customer.
- Communicate repair status to customers and engineers.
- Handle and investigate Buyer Furnished Equipment (BFE) issues to support customer satisfaction while minimizing company costs.
- Attend customer production meetings and assist with removal, repair, and reinstallation of RECARO seats.
- Train customer maintenance personnel on RECARO seats.
- Travel to Boeing to repair seats and resolve customer concerns and engineering discrepancies.
- Provide Engineering with input on seat component design issues, proposals, and revisions.
- Follow up on changes to drawings and other documentation.
- Become airbag certified through AMSAFE.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
