Field Service Technician I

Recaro Aircraft Seating Americas•North Charleston, SC

6d•Onsite

About The Position

Performs repairs and modifications on aircraft seats and components and provides on-site technical support at the Boeing customer site. The technician works from blueprints, customer maintenance manuals, repair orders, and other technical data; tracks repair items and parts; and completes documentation required by the company, the FAA, and the customer. The role also supports customer maintenance operations, communicates with customers and engineers about repair status and seat issues, and provides input to Engineering on component design and documentation changes.

Requirements

High school diploma or GED equivalent.
0–2 years of repair and inspection experience in an FAA Repair Station environment.
Ability to work flexible hours as needed.
Ability to work overtime and travel infrequently on short notice.
Valid driver’s license; a valid license is required to operate company vehicles.
Ability to read and interpret detailed drawings and specifications.
Ability to measure accurately and make adjustments to meet specifications.
Ability to use hand tools and other assembly tools, such as ratchets.
High degree of accuracy and attention to detail.
Good communication skills.

Responsibilities

Repair and modify aircraft seats and components using blueprints, customer maintenance manuals, repair orders, and other technical data.
Maintain status logs for items requiring repair.
Document and follow internal processes for receiving, repairing, handling, storing, packing, preserving, and delivering repair parts.
Order, receive, and stock parts from Germany.
Track items and the status of parts under repair and other customer-supplied products.
Complete documentation required by the company, the FAA, and the customer.
Communicate with customers and engineers concerning repair status.
Handle and investigate Buyer Furnished Equipment (BFE) issues to support customer satisfaction while minimizing company costs.
Attend customer production meetings and assist customer maintenance operations with removing, repairing, and reinstalling RECARO seats.
Train customer maintenance personnel on various aspects of RECARO seats.
Travel to Boeing to repair seats and resolve customer concerns and engineering discrepancies.
Provide Engineering with input concerning seat-component design issues, proposals, and revisions.
Follow up on changes to drawings and other documentation.
Become airbag certified via AMSAFE.
Perform other duties as assigned.