Field Service Technician I - New Orleans, LA

Baxter • New Orleans, LA

2d • Onsite

About The Position

This role is responsible for performing functions related to product readiness for patient utilization on a wide range of rental and customer-owned medical products. This involves cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. The position requires operating a fleet vehicle safely and involves direct customer contact. Additionally, the Field Service Technician I will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner, ensuring support during critical moments when patients and healthcare professionals need it.

Requirements

• Must be at least 21 years of age
• High school diploma or GED
• Valid driver's license and driving record
• Basic mathematical skills – addition, subtraction, multiplication, and division
• Applicants must be authorized to work for any employer in the U.S.
• Unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

• Experience in a field service role.

Responsibilities

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Troubleshoots devices and repairs any malfunctioning components.
• Uses appropriate tools for making required adjustments and repairs.
• Provides on-call coverage, up to a 24/7 basis including weekends and holidays, which may require customer account visits.
• Loads, unloads, and removes medical products, weighing up to 1680 pounds.
• Generates service revenue and completes activities required under service contract.
• Safely operates box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.
• Performs cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products.
• Operates a fleet vehicle in a safe manner.
• Provides direct customer contact.
• Provides 24/7 delivery, removal, and service support for products in service centers and customer accounts.

Benefits

• Medical and dental coverage that start on day one
• Basic life insurance
• Accident insurance
• Short-term disability insurance
• Long-term disability insurance
• Business travel accident insurance
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
• Flexible Spending Accounts
• Educational assistance programs
• Paid holidays
• Paid time off ranging from 20 to 35 days based on length of service
• Family and medical leaves of absence
• Paid parental leave
• Commuting benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• Childcare benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED