Field Service Technician I - 100% Nationwide Travel

Aqua Aerobic•Loves Park, IL

9d•$29 - $36•Onsite

About The Position

The Field Service Technician performs installation, start-up, troubleshooting, and routine service of Aqua-Aerobic Systems, Inc. equipment, ensuring work aligns with our standards and customer expectations. This position will be 100% nationwide travel, with occasional visits to the onsite office in Loves Park, IL.

Requirements

2+ years of field service or technical experience; technical degree or certification preferred
Valid driver’s license to travel to customers and site locations.
Mechanical and electrical aptitude
Ability to read schematics
Strong written and verbal communication skills
Ability to work in a team environment

Responsibilities

Complete assigned service jobs efficiently and within the expected timeframe.
Ensure no rework or follow-up trips are needed by meeting company standards.
Submit accurate and timely Field Service Reports (FSRs) and documentation.
Diagnose basic mechanical and electrical problems and escalate complex issues appropriately.
Coordinate with technical support and Project Managers for guidance, as needed.
Verify tools, drawings, and materials prior to job site visits.
Allocate on-site time for communication with Project Managers for guidance, as needed.
Offer observations and feedback from job sites to enhance future installations.
Participate in ongoing product and safety training.
Provide clear and detailed field service reports and progress updates.
Use phone, email, and messaging appropriately and professionally.
Support fellow technicians and coordinate field responsibilities with the broader team.
Maintain positive relationships with internal and external partners on-site.
Understand Aqua-Aerobic Systems, Inc. equipment operation and basic maintenance.
Continuously seek to expand skills through formal and informal learning.