Field Service Technician - Heat Exchanger

Alfa Laval Spiral•Richmond, VA

1d•Remote

About The Position

As an integral member of our team, you will play a pivotal role being available for 24/7 on call field service labor, trouble shooting and service training at customer locations for mechanical, electrical, and electronic components such as heat exchangers to ensure reliable operation, optimum performance and efficiency. You will have the opportunity to perform preventive maintenance, emergency and warranty repairs. Must be able to manage travel costs and operating expenses associated with field service visits, contributing to the overall success and growth of our organization. Currently, this is a Remote opportunity located in Houston – Greenspoint, Des Moines, Indianapolis.

Requirements

Associate’s degree (AS) or two years of Military mechanical experience or suitable job experience.
2 years of experience.
Competent mechanical skills and aptitude.
Basic electrical skills.
Ability to communicate Operational and Safety parameters for Alfa Laval (OHSA) equipment to the customer.
Customer service and sales oriented.
Excellent interpersonal skills.
Strong verbal & written skills.
Ability to troubleshoot & solve technical problems.
Team Player and ability to work independently.
Basic PC utilization skills required in word, excel.
Ability to learn and use systems required for the administration of service and expense reports.
Reside in the US or have an established presence in the area.

Responsibilities

Provides mechanical maintenance on Alfa Laval Heat exchangers.
Can start up and shut down equipment in accordance to company and customer safety procedure in line with OSHA requirements.
Prepares expense reports and written service reports for work performed on each job no later than two weeks of job completion.
Create job time and expense reports, Concur expense reports, and payroll reports as required by all field service technicians.
Obtains Signed Time Summary sheets from the customer upon completion of job.