Field Service Technician - Electric Power Generator

HOLT Group • Irving, TX

16d • Onsite

About The Position

Holt CAT is seeking an experienced Electrical Power Generator - Field Service Technician for its Irving, Texas location. This position is responsible for providing troubleshooting and high-quality repair service on power generation, gas and diesel engines, and ATS (Automatic Transfer Switches), in order to respond to customers, needs in a positive, safe and timely manner to ensure maximum value for work performed. The role involves performing basic to intermediate repairs and troubleshooting offsite with minimal supervision, removing and installing parts, testing and verifying proper operation of repairs, preparing job-related documents, and maintaining service vehicles. The technician will also adhere to safety policies, contamination control, and HAZMAT regulations, while projecting professionalism and potentially mentoring lower-level technicians.

Requirements

• At least 5 years of field or shop service tech troubleshooting and repair skills of Electrical Power and Generator experience required.
• At least 5 years of field or shop service tech troubleshooting and repair skills of Natural Gas and Diesel Engine experience required.
• At least 5 years of field or shop service tech troubleshooting and repair skills of ATS (Automatic Transfer Switches) experience required.
• More than five years of electric power generator equipment experience required; 7 or more years preferred.
• High school diploma or equivalent preferred.
• MSHA certification preferred.
• Electrical Journeyman license preferred.
• Electrical experience with 270v or greater.
• 3 phase electrical experience preferred.
• Valid Driver’s license required.
• Must maintain a DOT Medical Card.
• Must maintain a safe driving record.
• Must maintain a valid Texas driver license.
• Must be able to work Monday-Friday from 7 AM - 5 PM, and overtime as required.
• Must be on-call two weeks out of the month.
• Must own required tools to perform repairs.
• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue.
• Frequently moves materials or equipment weighing up to 80 lb.
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina.
• Able to ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladders and/or equipment.
• Able to maneuver safely and work underneath equipment.
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work.
• Excellent customer service skills.
• Must be able to effectively communicate, both written and verbal, with customers and employees in a professional manner.
• Intermediate diagnostic and trouble-shooting skills.
• Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources.
• Operation and control skills of equipment or systems.
• Equipment selection skills to determine the kind of tools and equipment needed to do a job.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to operate a crane and forklift, and obtain required certifications/licenses.
• Ability to meet deadlines and work under fast-paced, time constraining circumstances.
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

Nice To Haves

• Electrical 3 phase experience preferred.
• Able to build electrical control panel boxes.
• Able to commission generators for data centers.

Responsibilities

• Providing troubleshooting and high-quality repair service on electric power generation equipment, powered by natural gas or diesel engines, and ATS (Automatic Transfer Switches), Switchgear.
• Responding to customer's needs in a positive, safe, and timely manner to ensure maximum value for work performed.
• Performing basic to intermediate repairs and minimal troubleshooting offsite with minimal supervision.
• Performing basic to intermediate troubleshooting and minimal diagnoses of electric power generator equipment malfunctions and failures.
• Removing and installing parts, disassembling and assembling components to CAT specifications.
• Testing, making adjustments, and verifying proper operation of all repairs and adjustments.
• Preparing and completing all job related documents, writing service reports, ordering parts, and maintaining clear customer records.
• Accessing databases required to complete job.
• Operating equipment and vehicles with possession of all necessary licenses and certificates.
• Maintaining service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation.
• Adhering to contamination control and HAZMAT rules and regulations.
• Maintaining all company equipment, tools, and vehicle in a good, clean, and working order.
• Communicating job progress to supervisor and customer as needed.
• Completing assigned jobs and task to meet flat rate time and re-work standards.
• Working overtime as required by workload and customers’ needs.
• Completing all assigned Technician Training Path courses and safety training in a timely and proficient manner.
• Projecting professionalism with both internal and external customers, including personal appearance.
• Acting as a mentor to lower level Technicians.
• Ensuring regular and punctual employee attendance.
• Performing other duties as assigned.

Benefits

• Competitive salary, commensurate with your experience and competencies.
• Complete health care.
• 401(k) matching & Profit-Sharing plan (ROTH and traditional).
• Paid holidays.
• Front-loaded PTO program.
• Tuition Reimbursement program to support the pursuit of accredited college courses.
• Employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED