Field Service Technician B-AZ

Griswold Industries dba Cla-Val

20h•$17 - $36•Onsite

About The Position

Under general supervision, troubleshoot, service, and repair valves and electrical controls on site and in the shop; establish rapport with municipalities, county agencies, cities, and other water related entities; assist with installation, schedule and perform yearly maintenance and contract work; and perform related duties as assigned.

Requirements

Experience in assembly, service, and repair of product lines
Trained in company safety policies and procedures
Will be trained at Cla-Val service school
Trained in customer and vendor relations
Ability to communicate with company representatives, vendors, and customer representatives
Ability to perform basic math computations
Skilled in use of hand tools and small power tools
Working knowledge of all product lines
Ability to understand and follow instructions
Ability to read and interpret schematic drawings
Ability to organize, schedule and complete work with general supervision
Knowledge of pricing and billing procedures
Considerable knowledge of basic assembly and repair procedures and principles of hydraulics
Ability to organize service orders, lay out materials and complete billing records
Computer literacy in Microsoft Word and Excel and ability to learn job related software programs
Ability to qualify for Confined Space Entry certificate
Ability to work in confined spaces
Ability to reach, stretch, bend, lift, move, and carry objects weighing 50 pounds or less
Ability to move heavier objects with the assistance of others or by using mechanical devices
Ability to operate a motor vehicle
Ability to perform essential functions of the job, as defined
Possession of a valid Class C driver license and an acceptable driving record
Ability to safely operate a motor vehicle
Possession of successful Confined Space Entry training certificate
Ability to use required personal protective equipment (PPE) and safety equipment
Ability to work in valve service areas
Ability to travel overnight on company business as required

Responsibilities

Performs service on site
Prepares and organizes supplies given work order needs
Prepares accurate service reports in a timely manner for completed work
Assembles, modifies, repairs and replaces valves
Advises customers as to performance and service requirements of company products
Performs job walks, logging valves into Link2Valves software
Assists with warehouse duties such as packaging, shipping, ordering and receiving
Works effectively and safely with other employees, customers, and contractors
Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position
Fully complies with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations