Field Service & Technical Inspection Technician

Trak Group•Erlanger, KY

14d•Hybrid

About The Position

We are seeking a Field Service Technician to provide technical service, equipment support, and customer training for industrial resistance welding equipment. This role combines hands-on field service with in-house equipment inspection, testing, assembly, and repair. The ideal candidate is mechanically inclined, enjoys troubleshooting complex equipment, and is committed to delivering exceptional customer service while supporting manufacturing operations.

Requirements

Strong mechanical aptitude and hands-on troubleshooting skills.
Ability to diagnose mechanical equipment issues and independently develop solutions.
Excellent customer service and communication skills.
Positive attitude with a willingness to learn new technologies and equipment.
Ability to work independently while collaborating effectively with cross-functional teams.
Willingness to travel as required to support customer installations and service.

Nice To Haves

Experience servicing, repairing, assembling, or troubleshooting industrial or mechanical equipment.
Ability to read and interpret blueprints, schematics, and technical drawings.
Experience using precision measuring instruments such as calipers and micrometers.
Exposure to electrical troubleshooting, industrial controls, or PLCs.
Technical school education or experience in industrial maintenance, manufacturing, automotive repair, military maintenance, or a related technical field.

Responsibilities

Travel to customer facilities to install, troubleshoot, service, and maintain industrial equipment.
Perform equipment start-ups and preventative maintenance activities.
Provide technical support and customer training on equipment operation and maintenance.
Diagnose mechanical and technical issues and implement effective repair solutions.
Represent the company professionally while building strong customer relationships.
Document service activities and communicate recommendations to customers and internal teams.
Perform final inspections on resistance welding equipment and components.
Test equipment to verify quality, functionality, and performance standards.
Rebuild and repair returned customer equipment and assemblies.
Diagnose failures and recommend corrective actions for returned products.
Assist with the assembly of new equipment and production support activities.
Utilize precision measuring tools, including calipers and micrometers, to verify product quality.
Support manufacturing and technical operations as needed.