Field Service Tech II - Generators

Integra Mission Critical • Houston, TX

2d • Onsite

About The Position

In this role, you will be responsible for the installation, maintenance, troubleshooting, and repair of industrial generators. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to providing outstanding customer service.

Requirements

• High school diploma or equivalent required
• Proven experience as a Generator Service Technician or similar role.
• In-depth knowledge of generator systems, electrical systems, and troubleshooting techniques.
• Proficiency using diagnostic tools and electronic test equipment.
• Strong understanding of electrical codes and safety standards.
• Ability to work independently and manage multiple service calls efficiently.
• Excellent communication and customer service skills.
• Valid driver’s license and reliable transportation required.
• Ability to lift and carry heavy equipment up to 50 lbs.
• Ability to work in various environmental conditions, including outdoor settings and confined spaces.
• Comfortable climbing ladders and working at heights when necessary.

Nice To Haves

• associate degree in Electrical Engineering or related field preferred.
• Relevant certifications, such as OSHA, NFPA, or ASE, are preferred.

Responsibilities

• Perform routine maintenance, installation, and commissioning of generators, ensuring optimal performance and compliance with safety standards.
• Diagnose mechanical, electrical, and operational issues with generators and perform necessary repairs to restore equipment to full functionality.
• Provide exceptional service to customers by answering inquiries, explaining service procedures, and addressing concerns regarding generator systems.
• Conduct thorough inspections and load bank tests to verify system performance, electrical output, and efficiency.
• Follow preventive maintenance schedules to reduce the risk of unexpected breakdowns and prolong equipment life.
• Maintain accurate service records, including work performed, parts used, and recommendations for future service or repairs.
• Adhere to all company and industry safety guidelines while working on equipment and in customer environments.
• Participate in an on-call rotation for emergency repairs or service calls outside regular working hours, as needed.
• Perform other duties as assigned to support operational and organizational objectives.
• Works in customer environments, job sites, outdoor settings, and confined spaces as required.
• Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning, lifting, climbing ladders, and working at heights.

Benefits

• Competitive pay with incentive opportunities that recognize your results and contributions.
• Medical, dental, and vision coverage that supports you and your family’s total well-being.
• Life and disability insurance programs that provide protection when it matters most.
• A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Generous paid time off to relax, travel, and maintain a healthy work-life balance.
• Education assistance and tuition support to help you build skills and advance your career.
• Retirement and savings programs that help you achieve long-term financial confidence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED