Field Service Tech I
IGT, a Nevada Corporation•NV Statewide, NV
•$22 - $28•Onsite
About The Position
The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices.
Requirements
- High school diploma or equivalent required.
- Experience in electronics, repair, field service, or a related industry.
- Must be computer literate and have documented technical experience.
- Knowledge and understanding of AC/DC fundamentals.
- Knowledge of and experience using basic tools is required.
- Ability, flexibility, and willingness to work varied shifts, overtime, travel to client sites as needed, and on-call shifts.
- Must be able to lift up to 50 pounds and stand for a full shift.
- Ability to follow policies, procedures, and safety guidelines.
- Ability to adapt to various jurisdictions and effectively interface with compliance officers.
- Must possess a valid driver's license and be willing to deliver equipment using box trucks.
Nice To Haves
- Technical or IT-related training or education is a plus.
- Slots and gaming technician experience is a plus.
Responsibilities
- Responsible for various install, troubleshooting, and repair of IGT gaming machines.
- Support Technical teams to install, remove, convert, perform preventive maintenance, and prepare games, set options and repair games in a field environment.
- Reading and translating wiring diagrams.
- Resolve technical problems and perform program upgrades, and download set up.
- Testing programs with various verification devices.
- Troubleshoot with input and output tests.
- Set up game options and test various devices.
- Test pay table, reel strip and bonus awards.
- Install, repair and maintain data lines, fiber optics, and telephone lines.
- Knowledge share with customers on basic game functionality.
- Maintain a positive image of IGT with co-workers and IGT’s customers.
- In-depth user-level knowledge of SAP preferred.
- Provide recommendations for improvements to procedures, etc.
Benefits
- 401(k) savings plan with company contributions
- medical, dental, and vision insurance
- life and disability coverage
- paid time off
- tuition reimbursement
- other wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
