Field Service Tech I, Busbar - Charlotte

Vertiv Group•Charlotte, NC

21h•Onsite

About The Position

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC electrical bus duct systems including iMPB, HPB, TOB and metering communications as well as mechanical repairs and modifications. The FT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

Requirements

High School Diploma or GED
ASMET
1+ years of hands-on electrical environment
Basic training in electrical theory and technologies.
Basic knowledge with electrical/electronic test equipment and fundamentals
Mechanical aptitude
Standard computer skills including MS Outlook, Word, and Excel
Valid driver’s license is required
Foster a Customer-First Mindset
Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC iMPB, HPB, TOB and communications.
Establishing, promoting and maintaining excellent rapport with all customers, co-workers, sales representatives and others as appropriate.
Evaluating the operating conditions of equipment.
Interacting comfortably with all levels of internal and external customers.
Managing one's own schedule.
Responding to emergency calls at customer’s request.
Providing all customers a 'first time fix' for their equipment.
Providing accurate and timely communication to internal and external customers.
Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
Providing accurate and timely reporting of timecards, expense reports, etc.
Driving Continuous Improvement.