FIELD SERVICE TECH APPRENTICE

ARNOLD MACHINERY COMPANY•Elko, NV
•Onsite

About The Position

The Field Service Technician Apprentice plays a crucial role in supporting Arnold Machinery's commitment to customer satisfaction by maintaining and repairing mining equipment. This position involves hands-on work with machinery, requiring technical skills and a dedication to safety and efficiency. The apprentice will receive comprehensive training to become a skilled member of the machinery support team, contributing to the company's reputation in the western United States.

Requirements

  • Ability to use MICROSOFT EXCEL, WORD.
  • Experience with other MS OFFICE programs helpful
  • Effective written, verbal and interpersonal skills
  • Ability to use office machines (fax, copier, computer, etc)
  • High School Degree or GED

Nice To Haves

  • Experience with other MS OFFICE programs

Responsibilities

  • Repairing and maintaining mining equipment
  • Travel to various job sites
  • Disassemble, clean, and reassemble all mining equipment
  • Follow specifications and procedures in service manuals and select the designated tools
  • Measure and identify parts and components for reusability or replacement, ordering new parts as required
  • Use all test and diagnostic equipment available to make adjustments to machines and systems
  • Perform minor welding, fabrication, plumbing alignment, and D.C. electric repairs
  • Practice all good housekeeping and safety measures and procedures
  • Assist in the parts ordering process
  • Process revenue field service work orders, obtain purchase orders from customers
  • Open and close Work Orders
  • Take phone calls for service jobs
  • Communicate the job status, progress, and/or problems to the customer
  • Complete special projects as needed
  • Assist the Service Manager with various tasks
  • Maintain a clean workspace and/or truck

Benefits

  • Paid Sick Leave
  • Paid Vacation
  • Paid Holiday
  • Company currently pays 100% of the medical premium for associates and family
  • Dental and Vision plans
  • 401K/Roth with company match
  • Quarterly and Yearly Bonus programs
  • Company Stock received to associates with 5+ years of service
  • $2000 Signing Bonus
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