Supervisor, Field Service

Coca Cola Beverages Florida • Spring Hill, FL

2d • Onsite

About The Position

Coke Florida is looking for a Field Service Supervisor based out of our St Petersburg location, supporting the St Petersburgh and Spring Hill territories. This role involves overseeing daily operations, managing schedules, coaching and developing the team, addressing issues, setting and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, and reviewing report data to analyze results and enter data into business systems. The supervisor will also liaise with customers to respond to issues, seek feedback, and identify areas for improvement.

Requirements

• High School Diploma required
• Two years supervisory experience
• Ability to analyze and interpret spreadsheets/business data
• Must be a positive people leader with a demonstrated ability to drive results cross functionally
• Valid liability insurance and driving record within Motor Vehicle Report (MVR) policy guidelines
• Major moving violations include, but are not limited to, leaving the scene of an accident, driving under the influence, and reckless driving. Minor moving violations include, but are not limited to, speeding, driving too close, failure to stop, and improper lane changes. Driving records, including minor moving violations, will be evaluated according to Coke Florida guidelines to determine eligibility for the position.

Nice To Haves

• Bachelor’s Degree preferred
• Effective coaching/talent development
• Outlook/Excel/SAP proficiency
• 5 years of experience in Equipment Service preferred
• Excellent communication skills

Responsibilities

• Overseeing daily operations managing schedules, coaching and developing team, addressing issues, setting and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems.
• Liaison with customers to respond to issues, seek feedback on performance, and look for ways to improve.
• Provide leadership and guidance to the Field Service team.
• Accountable for delivering the Field Service vision and strategy.
• Drive employee engagement and organizational health.
• Translate Company business data to monitor results - Coaching, motivating, developing talent - Enhance intellectual capital through training, rewarding, and retaining the best of the best.
• Complete employee documentation as needed.
• Improve productivity of the workforce through current technology enablement, training, process improvement and identifying best practices (e.g., 5S & Lean methodology).
• Enhance customer relations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED