Field Service Supervisor - Albany, NY
About The Position
As a Field Service Supervisor here at Honeywell, you will apply your leadership skills to drive team performance and customer service delivery levels. You will ensure engagement in new opportunities for market penetration, team deployment and sales growth through close collaboration with the dedicated account manager. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve reporting procedures and collaborate with the district Senior FSS on financial results, targets and budgets and administer the New York State purchasing contract. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholders. You will act as mentor to train and develop future leaders. You will to oversee the team supporting a key customer, the Office of General Services, New York State, based in Albany NY. This is a hands-on role pivotal in the successful delivery of services to OGS and other State agencies in and around the capital district and New York state. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Requirements
- Leadership skills
- Ability to drive team performance
- Ability to drive customer service delivery levels
- Collaboration with account managers
- Problem-solving skills
- Reporting procedures improvement
- Financial results, targets, and budgets collaboration
- Mentorship skills
- Training and development skills
Responsibilities
- Drive team performance and customer service delivery levels.
- Ensure engagement in new opportunities for market penetration, team deployment and sales growth.
- Liaise with multiple factions to help prevent and resolve customer problems.
- Explore additional revenue-generating opportunities.
- Drive and improve reporting procedures.
- Collaborate with the district Senior FSS on financial results, targets and budgets.
- Administer the New York State purchasing contract.
- Lead quick and effective closure of any improvement opportunities.
- Define team expectations and communicate those to stakeholders.
- Act as mentor to train and develop future leaders.
- Oversee the team supporting a key customer, the Office of General Services, New York State.
- Ensure successful delivery of services to OGS and other State agencies in and around the capital district and New York state.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
