Field Service Supervisor

Carrier•Coquitlam, BC

13d•Onsite

About The Position

Automated Logic (ALC), part of Carrier Global Corporation, is seeking a Field Service Supervisor in Coquitlam, BC. This role involves supervising Field Technicians, managing daily priorities, and resolving client issues. The supervisor will optimize manpower and resources, handle customer complaints, and escalate critical issues to senior management. Carrier is a global leader in intelligent climate and energy solutions, committed to innovation for comfort, safety, and sustainability. ALC has been providing intelligent building solutions for over 40 years, helping clients improve efficiency, reduce costs, and enhance indoor environments. This position is a current vacancy for which Carrier is actively hiring.

Requirements

High School Diploma or GED
2+ years experience as a supervisor or leading Field Technician
Must have unrestricted authorization to work in Canada.
No visa sponsoring available.

Nice To Haves

Leadership and organization skills
Analytical Problem solver
Interpersonal skills
Effective English communication in verbal and written form

Responsibilities

Coordinate, prioritize, and resolve issues encountered by field technicians.
Optimize the usage of resources, standard time, equipment, and energy of the team.
Escalate key issues that will impact the business.
Manage the team according to established programs and objectives.
Handle quality issue management.