Field Service Specialist

AmtracoBirmingham, AL
$55,000 - $56,350Onsite

About The Position

The Field Services Specialist helps the Company achieve their core value of being Customer Focused by servicing our racking customers within their defined territory. This includes making sales calls on existing customers and securing new customers. This position requires excellent communication skills, mechanical aptitude, significant driving and a dedication to sales growth and best in class customer service. Other duties and tasks as assigned.

Requirements

  • Associates from an accredited college or university preferred.
  • 3 year(s) preferred in route sales and/or customer service.
  • A clean driving record.
  • Lift/Carrying Frequency Distance Activity 1.1 - 10 lbs. Constantly (80%-100%)
  • 11 - 25 lbs. Constantly (80%-100%)
  • 26 - 50 lbs. Constantly (80%-100%)
  • 51 - 75 lbs. Periodically (30%-54%)

Responsibilities

  • Makes sales calls in your territory, maintaining existing customers and earn the business of new customers in your territory.
  • Review needs of customers asking if they have any products requiring rework or repair and if they have any new projects requiring quotation.
  • Picking up and dropping off racks within your territory.
  • Acting as the face of the company.
  • Bridging sales and customer service.
  • Working cross functionally with sales, manufacturing and engineering.
  • Reporting to the sales representative within your defined territory.

Benefits

  • New hire increases based on performance at your 90-day, 6-month, and 12-month milestones
  • Earn rewards with your tenure with the company, which focuses on experiences and wellness
  • 6 Paid Time Off Days every year
  • Vacation time increases with your tenure with the company
  • Service days to volunteer in your community
  • Health, vision, and dental insurance
  • Health Savings Account with a company contribution for every employee who enrolls in our medical insurance
  • $25,000 Life Insurance Policy paid by the company for every full-time employee
  • Voluntary insurance options including Short Term Disability, Long Term Disability, Accident, Hospital Indemnity, Life Insurance & AD&D
  • Employee Assistance Program to support employees with personal and/or work-related challenges
  • 401(k) with a generous company match
  • Continuing education programs and resources for career development
  • Build-out bonus eligibility
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