Field Service Specialist II-WA

CommonSpirit Health • Tacoma, WA

23h • Onsite

About The Position

As a Field Service Specialist II, you will provide specialized repair and maintenance services for diagnostic imaging (radiology, nuclear medicine, ultrasound, etc.) and biomedical equipment, expanding on FSS I duties. Daily, you will primarily repair and maintain intermediate imaging equipment (DR, basic CT/CT Sim, oncology, Vascular/Specials), leveraging training to reduce contract dependency. You will lead within Clinical Engineering, assisting FSS with imaging equipment repair, and manage service emergencies and communications with stakeholders. Your duties also include parts ordering, Account Manager coverage, identifying new service opportunities, analyzing cost histories for expense reduction, and supporting general biomedical equipment as needed. Success in this role requires advanced technical expertise, strong leadership, exceptional problem-solving, a proactive approach to cost reduction/training, and commitment to precise, operational healthcare technology. In addition to duties of Field Service Specialist I, performs repair and maintenance on intermediate imaging equipment, such as Digital Radiography units, basic CT, CT Sim, basic oncology and Vascular/Specials systems more than 60% of the time. Utilizes training opportunities to significantly reduce contract dependency for the same equipment. Employee functions as a leader in the Clinical Engineering department, providing oversight and assistance to FSS, for the efficient and cost effective repair and maintenance of imaging equipment. Effectively handles all service emergencies and necessary communications with Vendor, Department, and Clinical Engineering CE Manager. Assists in the ordering of parts and supplies necessary for the servicing of Diagnostic Imaging and Biomedical equipment. Is capable of providing coverage and support for CE Manager during manager’s absence.

Requirements

• Associates degree in Electrical Engineering, Biomedical or Mechanical Engineering or related field, equivalent military education, graduate of technical program, or equivalent training validated through training certificates or equivalent experience, upon hire.
• A minimum of (5) five years’ experience servicing medical imaging equipment such as General X-Ray (Rad, including but not limited to Rad Rooms, Portables and C-Arms), upon hire.

Nice To Haves

• Certified Radiology Equipment Specialists, upon hire.

Responsibilities

• Provide specialized repair and maintenance services for diagnostic imaging and biomedical equipment.
• Primarily repair and maintain intermediate imaging equipment (DR, basic CT/CT Sim, oncology, Vascular/Specials).
• Lead within Clinical Engineering, assisting FSS with imaging equipment repair.
• Manage service emergencies and communications with stakeholders.
• Order parts and supplies necessary for servicing equipment.
• Provide coverage and support for CE Manager during their absence.
• Identify new service opportunities.
• Analyze cost histories for expense reduction.
• Support general biomedical equipment as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree