Daniels Health is searching for a customer service-oriented individual to join us as a Field Service Representative. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. This role involves working with clinical staff within Valley Hospital to ensure proper healthcare waste segregation, timely container exchanges, and container fill accuracy. The position requires inspection and servicing of all Daniels’ products within the assigned hospital or medical center, including entering procedural areas and working around sensitive patients and equipment. Maintaining adequate inventory levels of container stock at a location and department level, clear communications, and strong relationship management with hospital staff and Daniels staff are key. The role also involves communicating and escalating customer issues to the manager using a company-provided smartphone and maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision. Ensuring the staging area is neat and orderly after entering and before leaving the facility is also a responsibility.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed