Hospital Representative - Valley Hospital

Daniels Health•Pompton Plains, NJ

1d•Onsite

About The Position

Daniels Health is searching for a customer service-oriented individual to join us as a Field Service Representative. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. This role involves working with clinical staff to ensure proper healthcare waste segregation, timely container exchanges, and container fill accuracy. The representative will also be responsible for the inspection and servicing of all Daniels’ products within their assigned hospital or medical center, which includes entering procedural areas and working around sensitive patients and equipment. Maintaining adequate inventory levels of container stock at a location and department level, clear communications, and strong relationship management with hospital staff and Daniels staff are key aspects of this role. The representative will communicate and escalate customer issues to their manager for timely resolution using a company-provided smartphone for daily duties. They will also maintain professional, positive working relationships with customers and other hospital staff independently without direct supervision, and ensure the staging area is neat and orderly after entering and before leaving the facility.

Requirements

Standard Hospital Vaccinations
Willingness to take a 5 panel urine drug screening
Willingness to take a 7 year background check
Previous experience in a warehouse labor-intensive job (repetitive lifitng of 50lbs to 75lb containers!!)
Basic math and ability to read/record weights accurately
Familiarity with weighbridge/scale systems
Comfort with repetitive tasks while maintaining quality standards
Comfortable standing for extended periods and working in PPE
Proven longevity with employers
Can-do attitude!!

Nice To Haves

Seeking EVS, Housekeeping, Sterilization Technician Experience!

Responsibilities

Working with clinical staff within Valley Hospital to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment
Maintaining adequate inventory levels of container stock at a location and department level
Clear communications and strong relationship management with hospital staff and Daniels staff
Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties
Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
Ensuring staging area is neat and orderly after entering and before leaving the facility
Standing and walking for a significant part of the day
Lifting containers weighing up to 50 lbs
Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs