Field Service Representative

Inizio Engage • New York, NY

2d • Onsite

About The Position

Inizio Engage is building a nationwide Field Service team to support a leading biotechnology company with an innovative migraine treatment portfolio. This field-based role supports healthcare providers by reinforcing product access pathways, strengthening specialty pharmacy connectivity, and executing approved commercial initiatives within assigned territories. While closely aligned to commercial strategy, this is not a traditional quota-carrying sales position. This is your opportunity to join Inizio Engage and represent a top biotechnology company advancing care for patients living with migraine.

Requirements

• Bachelor’s Degree preferred
• Minimum 2 years of relevant experience such as: Pharmaceutical Sales Experience, Medical/Medical Device Sales Experience, Professional Sales or Promotional Activity, Small Business Owner or Entrepreneurial experience, Marketing, Customer Service or Account Management, Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT), Educator (e.g., Teacher, Principal), Full Time Military experience
• Must live within 25 miles of the border of the territory
• Willingness to travel
• Valid US driver’s license and driving record in compliance with company standards

Responsibilities

• Support brand initiatives focused on optimizing product acquisition through specialty pharmacy distribution.
• Engage healthcare professionals to understand current prescribing pathways, identify access barriers, and reinforce appropriate product availability channels.
• Maintain an expert understanding of the migraine product portfolio, disease state, patient education resources, and market dynamics.
• Execute the approved strategic call plan to support territory objectives.
• Analyze prior customer interactions and available data to tailor engagement approaches for each account.
• Collaborate cross-functionally to prioritize opportunities and coordinate local execution.
• Reinforce the benefits of specialty pharmacy networks in supporting patient access to migraine therapy.
• Utilize effective interaction techniques including pre-call planning, focused messaging, productive questioning, and clear call summaries.
• Share information on approved patient and provider support resources.
• Complete all required call documentation and reporting in accordance with program procedures.
• Participate in all required training sessions and complete compliance training within established timelines.

Benefits

• Competitive compensation
• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
• Employee discounts & exclusive promotions
• Recognition programs, contests, and company-wide awards
• Exceptional, collaborative culture
• Best Places to Work in BioPharma (2022, 2023, & 2025)
• Certified Great Place to Work (2022, 2023, & 2025)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level