Experienced Field Service Representative

BoeingUSA - Travis AFB, CA, CA
$91,800 - $124,200Onsite

About The Position

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to support the KC-46 Tanker Aircraft at Travis Air Force Base (AFB), California. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Travis AFB, CA. This is a Field Operations position where employees must be willing and able to travel to a variety of locations (domestic and/or international) to meet customer needs. Field Operations employees may be required to relocate based on customer needs and/or management requirements. Specific contracts may require deployment to a US DOD contingency operation, and employees must be able to pass military contractor health standards for deployment.

Requirements

  • Minimum 5 years experience with Aircraft Maintenance
  • Willing and able to work rotational shifts, including weekends.
  • Ability to support on-call work during all shifts as required.
  • Must be able to kneel, squat, and stand in the elements and small spaces for extended periods.
  • Must be able to lift and carry 30 lbs.
  • Willing and able to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs.
  • Must meet USAF and Boeing deployment requirements for FSRs defined by program management.
  • Requires an active U.S. Secret Security Clearance (U.S. Citizenship Required).
  • Must be a "U.S. Person" as defined by 22 C.F.R. §120.62.

Nice To Haves

  • Airframe & Powerplant (A&P) License desired.
  • Proactive and analytical thinker.
  • Previous experience working with KC-46, KC-135, KC-10 or 767 products is desirable.
  • Knowledgeable in aircraft structural repair.
  • Proficient with Microsoft Teams, Powerpoint, and Excel.
  • Prefer previous military experience.
  • Organizational through Depot Level maintenance.
  • Bachelor's degree

Responsibilities

  • Direct support to U.S. Air Force primarily at non-Boeing facilities (customer bases/sites, other contractor facilities, remote operating locations, or a combination of field locations).
  • Utilize multi-disciplined technical expertise and company knowledge to assist the customer maintain a high level of aircraft availability.
  • Validate or review the effectiveness of existing solutions, and then develop corrective, proactive, and/or preventative action plans.
  • Sustain a high level of proficiency in the maintenance and operation of company products by investigating technical problems and determining root causes.
  • Develop and implement corrective actions to ensure customer satisfaction.
  • Understand customer expectations, assist the customer in interpreting and using support data and documents, and provide technical on-the-job training.
  • Act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues affecting mission readiness and operational cost.
  • Work unsupervised for extended periods of time in a wide variety of technical, cultural, economic environments.

Benefits

  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
  • relocation assistance
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