Experienced Field Service Representative

Boeing•USA - Travis AFB, CA, CA

3d•$91,800 - $124,200•Onsite

About The Position

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to support the KC-46 Tanker Aircraft at Travis Air Force Base (AFB), California. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Travis AFB, CA. This is a Field Operations position where employees must be willing and able to travel to a variety of locations (domestic and/or international) to meet customer needs. Field Operations employees may be required to relocate based on customer needs and/or management requirements. Specific contracts may require deployment to a US DOD contingency operation, and employees must be able to pass military contractor health standards for deployment.

Requirements

Minimum 5 years experience with Aircraft Maintenance
Willing and able to work rotational shifts, including weekends.
Ability to support on-call work during all shifts as required.
Must be able to kneel, squat, and stand in the elements and small spaces for extended periods.
Must be able to lift and carry 30 lbs.
Willing and able to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs.
Must meet USAF and Boeing deployment requirements for FSRs defined by program management.
Requires an active U.S. Secret Security Clearance (U.S. Citizenship Required).
Must be a "U.S. Person" as defined by 22 C.F.R. §120.62.

Nice To Haves

Airframe & Powerplant (A&P) License desired.
Proactive and analytical thinker.
Previous experience working with KC-46, KC-135, KC-10 or 767 products is desirable.
Knowledgeable in aircraft structural repair.
Proficient with Microsoft Teams, Powerpoint, and Excel.
Prefer previous military experience.
Organizational through Depot Level maintenance.
Bachelor's degree

Responsibilities

Direct support to U.S. Air Force primarily at non-Boeing facilities (customer bases/sites, other contractor facilities, remote operating locations, or a combination of field locations).
Utilize multi-disciplined technical expertise and company knowledge to assist the customer maintain a high level of aircraft availability.
Validate or review the effectiveness of existing solutions, and then develop corrective, proactive, and/or preventative action plans.
Sustain a high level of proficiency in the maintenance and operation of company products by investigating technical problems and determining root causes.
Develop and implement corrective actions to ensure customer satisfaction.
Understand customer expectations, assist the customer in interpreting and using support data and documents, and provide technical on-the-job training.
Act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues affecting mission readiness and operational cost.
Work unsupervised for extended periods of time in a wide variety of technical, cultural, economic environments.