Field Service Representative
About The Position
Eaton’s Engineering Service & Systems Division is seeking a Field Service Representative to join our team. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will work on assigned projects for electrical equipment, deliver technical solutions to customers, and perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations. You will also generate timely and accurate service reports on work, product performance, and warranties.
Requirements
- High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
- All candidates must currently reside within 50 miles of Chandler, AZ to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
- This role is designated as a Regular Driver per Eaton’s Driver Safety Policy and requires a current, unrestricted driver’s license along with a satisfactory Motor Vehicle Record.
- Candidates will be subject to a motor vehicle record check upon hire.
- Understands 3-phase power systems and low, medium, and high voltage power distribution equipment.
- Practices electrical safety measures
- Proficient with hand and power tools for equipment assembly
- Strong computer skills
- Strong problem-solving and logical thinking skills
- Works well under time constraints and in stressful situations
- Explain technical problems and solutions
- Collaborates effectively with the team to meet project deadlines
Nice To Haves
- Bachelor’s degree in Engineering from an accredited institution
- Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
- Electrical or General Contractor’s License
- Professional Engineering License
- Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
- Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
- NICET/NETA certification
- Ability to obtain and maintain a valid TWIC card.
Responsibilities
- Work on assigned projects for electrical equipment
- Deliver technical solutions to customers
- Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
- Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design
- Generate timely and accurate service reports on work, product performance, and warranties.
Benefits
- Guaranteed 40-hour base pay, eligible for overtime and travel premiums
- Career growth, mentorship and safety training
- Company vehicle, toolkit, and phone
- Tuition assistance for ongoing learning
- Leads program with bonus pay
- Opportunities across 32 service branches
- Health and Welfare benefits
- Retirement benefits
- Programs that provide for paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
