Field Service Representative, North DFW/Oklahoma

McKesson • Usa, TX

4d • Onsite

About The Position

McKesson is seeking a Field Service Representative to support Post Acute Care customers across North Dallas-Fort Worth and Oklahoma. This role involves partnering with local business owners and healthcare providers to help them navigate products, improve operational efficiencies, and maximize their partnership value with McKesson. Success is built on trusted relationships, exceptional customer support, and serving as a reliable resource. The ideal candidate is approachable, dependable, curious, and eager to learn, with a passion for connecting with people, solving problems, and developing sales and relationship management skills. This is an early-career opportunity for sales or customer-facing professionals to grow within a field-based role.

Requirements

• 2+ years of relevant experience
• Valid driver's license.
• 7 year motor vehicle record check completed during pre-employment
• Ability to travel 3 to 4 days per week throughout the assigned territory.

Nice To Haves

• Relationship-building skills with the ability to establish trust and credibility with customers.
• Strong verbal communication and active listening skills.
• Consultative approach to influencing customer behaviors and business outcomes.
• Self-motivated with the ability to work independently and manage a territory effectively.
• Customer-focused problem-solving and decision-making abilities.
• Adaptable and comfortable working in a dynamic, fast-paced environment.
• Professional and approachable presence when interacting with customers and internal stakeholders.
• Ability to learn and understand healthcare products, technologies, and customer ordering systems.
• Experience in customer service, retail sales, healthcare support, account management, or other customer-facing roles.
• Experience managing multiple priorities and working across cross-functional teams.
• Detail-oriented with strong organizational skills.
• Ability to navigate change and adapt to evolving customer needs.
• Willingness to relocate for future career growth opportunities is a plus.

Responsibilities

• Conduct scheduled customer visits to assigned PAC customer locations throughout the territory.
• Build trusted relationships with customer owners, operators, and key decision-makers.
• Reinforce McKesson's value proposition and ensure customers are maximizing the benefits of their partnership.
• Support new customer onboarding through training, presentations, and ongoing account support during implementation.
• Educate customers on product offerings, formulary updates, and product conversion initiatives.
• Support utilization management and formulary compliance efforts for customers operating under PPD pricing models.
• Identify customer concerns, service gaps, and growth opportunities, partnering with internal stakeholders to deliver solutions.
• Promote and sell approved products and solutions, including equipment, housekeeping products, and special-order items.
• Collaborate with Sales Managers and National Account Managers to execute strategic sales and customer retention initiatives.
• Maintain accurate customer activity records and communicate market feedback to internal teams.

Benefits

• Base salary of $67,000 annually
• Target sales incentive opportunity of $12,000 annually, paid on a quarterly basis
• Participation in McKesson's vehicle program, including either a monthly automobile allowance of $668 or a company-provided vehicle with fuel card
• Comprehensive benefits package
• Opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed