Field Service Representative - Medical Imaging

Siemens Healthineers
Remote

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Come and join our global team as a Field Service Representative servicing our medical diagnostic imaging equipment. This remote role is based within the Halifax Regional Municipality, Nova Scotia.

Requirements

  • Biomedical Electronics or Electronics Technologist or equivalent diploma
  • Solid computer skills
  • Customer service experience
  • Valid driver’s license
  • Clearance to travel domestically and internationally for training purposes (without restrictions)
  • Must have a valid passport

Nice To Haves

  • Field service experience in the medical technology sector is an asset

Responsibilities

  • Servicing, maintaining and commissioning of medical diagnostic imaging equipment
  • Promptly following up and following through to customer resolution
  • Displaying a high level of critical thinking to bring successful resolution to complex problems
  • Controlling and completing electronic documentation
  • Guiding the maintenance of tools, testing equipment and calibrating material
  • Planning and scheduling of service and maintenance duties
  • Interfacing with customers to provide quality service and support

Benefits

  • flexible benefits plan
  • Defined Contribution Pension Plan
  • Registered Retirement Savings Plan matching contributions
  • competitive paid time off program including vacation, company holidays, sick leave, and parental leave
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