Field Service Representative Level II
About The Position
The Field Service Representative (FSR) II will troubleshoot and repair tower infrastructure, including steel and tower components, sensors (radars, cameras, thermal imagers, etc.), power systems (generator, solar, hybrid), and communications equipment (Land Mobile Radio, network, microwave). This role involves performing troubleshooting, testing, equipment replacement, and configuration to support maintenance of towers, foundations, cameras, microwave systems, transmission lines, shelters, solar systems, and communication towers up to 500’ in height. The ideal candidate will work with minimal oversight, follow directions, and adhere to corporate, project, safety, construction, and tower climbing standards. The position requires field services in all weather conditions, day or night, with occasional assignments to the warehouse and other duties.
Requirements
- One (1) year of field service experience performing maintenance tasks OR One (1) year of previous tower climbing experience OR One (1) year of IT-related support experience
- High school diploma/GED
- Current and valid Driver’s License
- Proof of U.S. citizenship
- Current OSHA 10, OSHA training as required, authorized tower climbing and rescue, CPR, AED, RF, basic principles of rigging, and First Aid certifications
- Understanding of basic mechanical terms and tools
- Knowledge of proper use of equipment, materials and supplies
- Ability to use hand tools, power tools and industry test equipment
- Ability to learn and retain physical and mechanical installation specifications
- Ability to read and understand drawings, job specifications, mounting specs, testing procedures, etc.
- Experience using MS Word, Excel, Outlook
- Open availability including weekends, holidays and overnights determined by the needs of the business; must be flexible
- Strong written and oral communications skills
- Must be able to successfully complete and pass a pre-employment, DOT medical screening, post-offer background check and drug screening
Nice To Haves
- CDL A, B preferred option
- MS Project preferred
Responsibilities
- Troubleshoot and repair tower infrastructure including the steel and tower components, sensors (radars, cameras, thermal imagers, etc.), power systems (generator, solar, hybrid) and communications equipment (Land Mobile Radio, network, microwave)
- Perform troubleshooting, testing, equipment replacement and configuration in support of maintenance to towers, foundations, cameras, microwave systems, transmission lines, shelters, solar systems and communication towers up to 500’ in height
- Work with minimal oversight and follow directions and adhere to corporate, project, safety, construction, and tower climbing standards
- Perform field services in all weather conditions day or night
- Handle occasional assignments to the warehouse and other duties
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
