Field Service Representative I, Arlington, TX

Solventum•Arlington, TX

2d•Onsite

About The Position

Solventum, a new healthcare company with a long legacy, is seeking a Field Service Representative I in Arlington, Texas. This role is responsible for serving healthcare clients by delivering, picking up, and maintaining medical device equipment. The representative will build and maintain customer relationships, manage inventory of products and supplies, and ensure the cleaning, processing, and quality control of medical equipment. The position involves loading and unloading equipment, general housekeeping, and attending training which may require air travel. This role requires driving a company vehicle and involves direct customer interaction with patients and hospital staff.

Requirements

High School Diploma/GED or higher
One (1) year customer facing experience in a private, public, government, or military environment.
Current, valid Driver’s License
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Fully vaccinated at least two weeks prior to your start date (primary series of COVID-19 vaccines, and potentially booster doses).

Nice To Haves

An associate degree or higher
Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)

Responsibilities

Serving the needs of healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment.
Building, cultivating and maintaining superior customer relationships.
Performing and assisting in maintaining inventory of products, parts, disposables, and supplies.
Cleaning, processing and quality control of medical device equipment.
General housekeeping of facility.
Loading and unloading of equipment in company vehicles.
Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions.
Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery.
Tracking inventory control on assets, parts, disposables, and supplies.
Locating missing and misplaced equipment as needed.
Attending training and other scheduled business functions which will require commercial air travel.
Complying with corporate policies, procedures and security standards while performing assigned duties.