Field Service Representative/Engineer

Huntington Ingalls Industries, Inc.Syracuse, NY
Onsite

About The Position

HII-Mission Technologies is hiring a mission-focused Field Service/Support Representative (FSR) to support electromagnetic warfare (EW) systems across integration events, training exercises, and operational deployments. You’ll be our forward technical face: integrating Electromagnetic Warfare sensors, training users, operating systems in the field, troubleshooting complex RF issues, and keeping fleets mission-ready. This role is onsite in Syracuse, NY with approximately 25% - 50% travel (CONUS/OCONUS as needed). U.S. citizenship and the ability to obtain a DoD Secret clearance are required (active Secret preferred).

Requirements

  • 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
  • 3–8+ years in RF/EW, avionics, SIGINT/ESM/ECM/EA, EW test or field maintenance; or equivalent military maintainer background.
  • Proficiency with RF test equipment (spectrum analyzer, signal generator, VNA), basic bench tools, and diagnostic software.
  • Comfort with Linux/Windows for loading mission data, drivers, and scripts; basic IP networking (switching, VLANs, DHCP, routing).
  • Strong technical writing and customer-facing communication; able to teach/brief diverse audiences.
  • Travel ~25% - 50%, including ranges/ships/airfields and occasional austere environments; valid passport and driver’s license.
  • Self-motivated and driven desire to succeed with minimal direction
  • Ability to: Work both in a team and individually Multi-task and work well under pressure
  • Lift 50 lbs, work on flightline/shipboard or tactical platforms, and comply with site safety requirements
  • Obtain Secret Clearance

Nice To Haves

  • Prior FSR or fielding experience with DoD customers.
  • Familiarity with EW mission threads (ESM/EA, radar warning, countermeasures), EWIR/mission data loads, and MIL-STD-461/810 environmental/EMI practices.
  • Experience with COMSEC/crypto handling and key management; compliance with program and service policy.
  • Exposure to PM EW&C / PM TCE (Army), NAVAIR / Navy PMA programs, or USAF EW platforms (e.g., DEWS/Compass Call).
  • Scripting for data capture/analysis (Python/Bash), basic SATCOM/RF datalinks, and instrumentation control (SCPI/USB/LAN).
  • Train-the-Trainer, CompTIA Security+ (DoD 8570 IAT II) or ability to obtain within 6 months.
  • Active Secret Clearance

Responsibilities

  • Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
  • Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.
  • Assesses product needs in accordance with customer specifications.
  • Conducts technical training and product briefing with customers, vendors and company representatives.
  • Acts as local on-site representative to customer's organization.

Benefits

  • We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships.
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