STINGRAI Field Service Rep - 28733

HII's Mission Technologies divisionTampa, FL
$71,126 - $125,000Hybrid

About The Position

This opportunity resides with All-Domain Operations (ADO), a business group within HII’s Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations. HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe. Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every team member contributes to our mission and culture: Know & Grow Your People – Commit to learning and supporting team success. Build Relationships – Communicate openly, collaborate well, and build trust. Take Ownership – Deliver on commitments and take pride in your work. Customer First – Focus on the mission and those we serve. Shape the Future – Bring ideas, curiosity, and continuous improvement. Act with Urgency – Take initiative and follow through with purpose. These capabilities guide how all employees contribute to our shared success across Mission Technologies. Summary HII Mission Technologies is seeking experienced Field Service Representatives (FSRs) to support the sustainment, integration, and enhancement of the USSOCOM Satellite Deployable Node (SDN) Family of Systems (FoS). These roles provide hands-on support to tactical communications systems across CONUS, with limited possible OCONUS travel, delivering life-cycle sustainment, training, systems integration, and on‑site technical support that enables mission-critical C4ISR capabilities for Special Operations Forces. We are hiring across multiple levels (III, IV, and V), based on contract requirements and candidate experience.

Requirements

  • Must be able to possess and maintain an active clearance ranging from Secret to TS/SCI.
  • Security+
  • 5+ years of expereince in tactical systems support, systems intergration, or similar DoD technical roles.
  • Strong knowledge of tactical network design, Linux/server administration, and C4ISR systems.
  • Demonstrated ability to troubleshoot and configure secure communication networks and devices.
  • Familiarity with SOF mission requirements and operational TTPs.
  • Excellent communication skills, including technical documentation and stakeholder coordination.
  • Level 3: 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
  • Level 4: 9 years relevant experience with Bachelors in related field; 7 years relevant experience with Masters in related field; or High School Diploma or equivalent and 13 years relevant experience.
  • Level 5: 15 years relevant experience with Bachelors in related field; 13 years relevant experience with Masters in related field; or High School Diploma or equivalent and 19 years relevant experience.

Nice To Haves

  • Experience with tactical routers, switches, SATCOM systems, LTE/cellular tech, and secure certificate management.
  • Familiarity with government property handling (GFP/CAP), acquisition processes, and fielding integration.

Responsibilities

  • Provide 24/7/365 Tier III technical support to units operating SDN equipment via phone, email, or on‑site response
  • Conduct full operational system checks, validate USSOCOM/SIE connectivity, and pull network services
  • Inventory, track, and maintain program equipment using COLTS, DPAS, and DA Form 2062
  • Deliver sustainment and OJT training; manage related documentation, reports, and training materials
  • Coordinate equipment shipments, RMA actions, and logistics support for maintenance events
  • Ensure all maintenance activities, inventories, and field events are accurately logged and reported
  • Integrate new hardware/software into tactical network architectures; support RDT&E, demos, and capability development
  • Configure and support tactical communications equipment including MANET radios (PRC‑148C, PRC‑163C, MPU‑5)
  • Support ATAK/WinTAK/CIVTAK implementation, including TAK Server deployment and training
  • Conduct equipment evaluations, identify capability gaps, and support acquisition/vendor coordination
  • Train end users and embedded personnel on new systems to maintain operational readiness
  • Support integration across commercial and tactical networks, SATCOM, LTE, and router/switch environments
  • Provide leadership and mentorship to less senior staff
  • May support both SDN and TACLAN systems

Benefits

  • best-in-class medical, dental and vision plan choices
  • wellness resources
  • employee assistance programs
  • Savings Plan Options (401(k))
  • financial planning tools
  • life insurance
  • employee discounts
  • paid holidays
  • paid time off
  • tuition reimbursement
  • early childhood and post-secondary education scholarships
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