Field Service Rep - Mission Operations Specialist
About The Position
Boeing Global Services (BGS) is looking for a Ground-based Interceptor Maintenance Manager (GMM) / Human Machine Interface (HMI) and Operations Controller Mid-Level Mission Operations Specialist to be a member of a small operations site team that provides 24/7/365 day a year support for the FGA Operations Support Center located in Fort Greely, Alaska. The GMM/HMI Operators and Operations Support Center (OSC) Controller maintains configuration control and monitors system health and status of the Ground Missile Defense (GMD) System components supporting the Missile Defense Agency (MDA) and United States Northern Command (NORTHCOM) communities. GMM/HMI Operators and Operations Support Center (OSC) Controllers work with local maintenance support teams, engineering, and system coordination teams at the GMD Maintenance Operation Center (GMOC) located in Schriever SFB, Colorado. This position is scheduled for rotational shifts covering 24/7/365 mission readiness, with monetary incentives for shifts 2, 4, and weekends. Overtime is a requirement for this position. Ability to obtain and maintain CompTIA Security + Certification is required for employment, with initial certification no later than 180 days of start date. Selected employee must maintain active U.S. SECRET clearance as a condition of employment.
Requirements
- 3+ years of experience working with cross-functional or cross-organizational teams to develop and implement plans, schedules, or solutions
- 5+ years of experience with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Ability and willingness to work variable shifts, nights, weekends, holidays, and overtime
- Ability to obtain a CompTIA Security+ Certification within 90 days of start
- Active U.S. SECRET clearance required
- U.S. Citizenship required
Nice To Haves
- Current CompTIA Security+ CE certification
- Prior Military Service
- 1 year or more GMD work experience
- 1 year or more experience working with a government customer
- 1 year or more experience working in a Command and Control Center
- 1 year or more experience planning and executing maintenance activities
- Prior experience with Linux Operating Systems
Responsibilities
- Provides relevant contributions to plan and execute mission operations for command, control, communications, computing, intelligence, surveillance, and reconnaissance systems
- Provides relevant contributions on the configuration of operational system and informs leadership of system and subsystem performance
- Assists with control and coordination of distributed resources and ground assets to support mission operations
- Provides input to coordinate system maintenance activities
- Assists maintenance action investigations and analysis
- Works under general direction
- Maintains configuration control and monitors system health and status of the Ground Missile Defense (GMD) System components
- Works with local maintenance support teams, engineering, and system coordination teams at the GMD Maintenance Operation Center (GMOC)
Benefits
- competitive base pay
- variable compensation opportunities
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
