Field Service Rep IV – Flight Standards

AeroVironment

1d•$101,000 - $143,325•Remote

About The Position

The Flight Standards Field Services Representative IV (FSR IV) operates and provides instruction on Small Unmanned Aircraft Systems (SUAS) in the field. In this senior level role, they would ensure all SUAS flight and ground operations follow established procedures and are conducted safely. In addition, the Standards FSR IV will be required to develop training support packages, while working closely with the Flight Standards Manager, Flight Operations, Program Managers and Product Engineers to ensure that course material reflects current product features. Position will be remote but will travel extensively to locations throughout the US and abroad. May be required to perform duties of Mission Commander Complete Mission Packets and conduct briefings on the day’s flight operations to key personnel. Conduct reviews of weather, Notice to Airmen (NOTAMS), and Special Instructions (SPINS) for possible conflicts. Understand local Airspace Control Plan (ACP) and ensure proper inclusion of ISR SUAS operations. Complete necessary documentation for the development of briefings and risk assessments. Ensure airspace is obtained and relayed to flight crews prior to commencing operations. Monitor mission status and advise customer representatives and controlling authorities of any changes affecting mission capabilities. Review weather forecast updates to determine effects on the ISR SUAS mission. Ensure all communications and data systems are functioning properly

Requirements

High School diploma or GED equivalent
Prior military experience or equivalent training experience in an aircraft / aerospace manufacturing firm
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Adobe PDF) to support daily tasks.
Minimum of 3+ years of relevant UxS experience
Solid understanding of military tactics, and operations
Must have strong analytical skills with which to solve various degrees of complex problems
Must have the ability to work with little or no supervision and exercise independent judgment on a regular basis.
Demonstrates advanced computer skills and proficiency with networking and troubleshooting
Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines
U.S. Citizenship required
Must have and maintain a Secret Clearance
Must have the capability to obtain a U.S. passport
Must have a clean driving record in order to drive company vehicles
Will be required to pass and maintain FAA Part 107
Must pass and maintain a medical and dental exam as required for deployment(s)
Should be accustomed to isolation and is expected to work long irregular hours, to include weekends and holidays.
Must be available on both short and long-term deployments, both CONUS and OCONUS consisting of up to 75% travel
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction.
A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15.
Some positions will require current U.S. Citizenship due to contract requirements.

Nice To Haves

Bachelor’s degree is highly preferred
Prior military or other instructor experience highly desirable.
Prior hobby experience with Remote Controlled (RC) aircraft helpful but not required
Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint or sketches
Focuses on teamwork, collaboration and puts the success of the team above one's own interests
Displays strong initiative and drive to accomplish goals and meet company objectives
Takes ownership and responsibility for current and past work products
Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
Secret or Top Secret clearance, or the ability obtain a clearance is desired.

Responsibilities

Reports directly to the Flight Standardization Manager
Assists the Flight Standardization Manager in curriculum development and validation of training courses.
Responsible for the design and development of Training Programs for current and future UxS product lines.
Responsible for curriculum development and validation of all training courses offered by the company
Works closely with program managers and product engineers to develop user manuals and courseware.
Will operate Small Uncrewed Aircraft Systems (UxS) in the field.
Will be responsible for execution of SUAS Operator Training Course.
Responsible for SUAS Instructor assignments during course and ensures instructors maintain the highest level of system competency.
Responsible for classroom scheduling and coordination of SUAS operations training areas.
Responsible for airspace management and de-conflict with Air Traffic Control and Range Control operation centers.
Liaison between students and Customer Program Office.
Monitors student progress and deficiencies; makes recommendations for student removal if warranted.
Constantly monitors course progress and adjusts training schedule to ensure course completion.
Responsible for ensuring proper amount of training equipment at training location.
Works closely with maintenance support personnel to monitor status of repair, return and resupply of equipment from AeroVironment.
Responsible for the safety of all instructors and students during the training course.
Prepares Operator Training Course material for subsequent classes.
Responsible for tracking training course statistics and student critique inputs.
Provides data to Flight Operations Manager for trends analysis.
Responsible for instructor conduct and professional development during the course of instruction.
Observes instructor performance and corrects deficiencies; advises Flight Standards and Flight Operations Managers.
Ensure all SUAS flight and ground operations are IAW established procedures.
Must be able to work well within a team environment, communicating with senior leadership as well as mentoring junior staff.
May assist in Business Development as needed by providing flight demonstrations and working trade shows.
Complete Mission Packets and conduct briefings on the day’s flight operations to key personnel.
Conduct reviews of weather, Notice to Airmen (NOTAMS), and Special Instructions (SPINS) for possible conflicts.
Understand local Airspace Control Plan (ACP) and ensure proper inclusion of ISR SUAS operations.
Complete necessary documentation for the development of briefings and risk assessments.
Ensure airspace is obtained and relayed to flight crews prior to commencing operations.
Monitor mission status and advise customer representatives and controlling authorities of any changes affecting mission capabilities.
Review weather forecast updates to determine effects on the ISR SUAS mission.
Ensure all communications and data systems are functioning properly