Field Service Productivity Coordinator (B3)

Applied Materials • Hillsboro, OR

6d • Onsite

About The Position

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer Salary: $88,000.00 - $121,000.00 Location: Hillsboro,OR You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .

Requirements

• Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
• Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
• Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
• Interpersonal Skills Explains difficult or sensitive information; works to build consensus

Responsibilities

• Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.
• Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.
• Ensures that all phases of project, program and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate.
• Ensures compliance with Company policies regarding Engineering/Lab notebooks, patents, confidentiality and safety.
• Ensures that the utilization of all material and financial resources is carried out in an effective manner.
• Effectively work with other staff to maximize productivity for the project / program.
• Execute and coordinate Service Orders, RTS, TES, and parts disposition in alignment with CE and Supply Chain processes.
• Maintain materials, tooling, and spares readiness ; lead weekly parts reviews with Spares Planning and FSO.
• Own operational KPI tracking and reporting (SO cycle time, IWN quality, materials aging, training compliance, productivity).
• Analyze trends, identify risks, and drive standard countermeasures ; track corrective actions to closure.
• Support workforce productivity through scheduling coordination, timecard accuracy, and coverage planning.
• Maintain SOPs, BKMs, and CE documentation ; support onboarding, training compliance, and competency tracking.
• Conduct quality checks on IWN documentation, SO compliance, parts handling, and ARK verifications.
• Prepare materials and summaries for customer visits, audits, and operational reviews .
• Own operational administration: IWN updates, iCapability Plus approvals, SO administration, TES workflows, parts returns, WIP/WDRs/OnDemand billing , and install base accuracy.

Benefits

• supportive work culture that encourages you to learn, develop, and grow your career
• comprehensive benefits package
• participation in a bonus and a stock award program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed