Field Service Mechanic

Curry Supply Company•North Woodbury Township, PA
•$28 - $33

About The Position

The Field Service Mechanic diagnoses, repairs, and maintains trucks, equipment, related machinery, and Curry Supply products at customer job sites and field locations, following company policy, legal requirements, and safety standards. The role includes performing warranty and mechanical repairs; preparing parts orders for repair work and accurate billing; evaluating parts for reusability and determining causes of failure; visiting customer worksites for on-site repairs; and testing new units as needed. This position is safety sensitive. Employees must comply with company safety policies and procedures, including its drug- and alcohol-free workplace requirements. The role is subject to pre-employment, random, post-incident, and reasonable-suspicion drug and alcohol testing, consistent with applicable law and company policy. Policy violations may result in disciplinary action, up to and including termination. The position requires overnight travel and may involve occasional overtime or on-call service as needed. Work includes operating a mechanics truck, heavy machinery, power tools, and equipment; working outdoors and at elevated heights or in confined spaces; and meeting the physical demands described in the posting.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience repairing and maintaining heavy trucks, including diesel engines and transmissions or their components.
  • Proficient reading, writing, grammar, and mathematics skills.
  • Effective communication and interpersonal skills.
  • Self-motivated and dependable, with the ability to work independently with minimal supervision while providing professional customer service.
  • Ability to assess situations, make sound repair decisions, and communicate pertinent information to customers.
  • Advanced multitasking, equipment troubleshooting, and repair skills.
  • Ability to manage urgent deadlines in a challenging environment.
  • Strong mechanical repair skills, including diesel and automotive systems.
  • Knowledge of electrical and hydraulic systems, compressors, and crane repairs.
  • Understanding of hydraulic and electric theory.
  • Ability to use service manuals to troubleshoot.
  • Ability to use diagnostic equipment and interpret results.
  • Proficient use of hand and power tools.
  • Proficient PC skills, including Internet use.
  • Ability to read, follow, and understand hydraulic and electrical schematics.
  • Visual and auditory skills.
  • Ability to stand, sit, bend, reach, climb, crawl, kneel, and walk, and to work for long periods.
  • Ability to perform regular twisting, pulling, and pushing associated with using tools.
  • Ability to lift and carry up to 75 pounds regularly and up to 100 pounds occasionally.
  • Ability to work outdoors in varying weather conditions, operate heavy machinery and power tools, and work at elevated heights or in confined spaces.
  • Valid driver's license and ability to drive a motor vehicle or commercial vehicle.
  • Ability to work occasional overtime or on-call service as needed.
  • Willingness and ability to travel on overnight trips.
  • Compliance with company safety policies, including drug- and alcohol-free workplace requirements and applicable testing.

Nice To Haves

  • Associate degree in an automotive technical field.
  • Automotive Service Excellence (ASE) Certification.
  • Equivalent years of related field experience.
  • Five years of experience in auto repair, truck body, oil and gas, and electrical or hydraulic work.

Responsibilities

  • Demonstrate strong familiarity with Curry Supply product lines to support effective and efficient equipment repairs.
  • Safely operate and maintain a Curry Supply mechanics truck.
  • Maintain and repair on-road heavy trucks and equipment using service manuals and appropriate troubleshooting techniques.
  • Diagnose technical problems and determine corrective actions.
  • Troubleshoot to identify and isolate failed equipment components.
  • Conduct hydraulic pressure testing.
  • Complete hydraulic and electrical diagnostic repairs.
  • Repair hydraulic, electrical, and crane equipment.
  • Replace compressor components.
  • Evaluate parts for reusability and determine the cause of failure.
  • Write orders for parts needed to complete repairs so billing can be processed accurately.
  • Maintain and document accurate service reports.
  • Manage customer feedback and address complaints.
  • Build positive customer relationships and resolve challenges professionally.
  • Travel on overnight trips as required.
  • Perform other duties as assigned.
  • Follow applicable laws and organizational policies and procedures intended to maintain a workplace free of harassment and illegal discrimination.
  • Support internal policies, procedures, and practices related to risk management, safety, and regulatory compliance.
  • Report pertinent information to the immediate supervisor as requested or on an established schedule, and compile and provide information to appropriate personnel.
  • Respond to inquiries and requests from customers and other personnel within established time frames and policies.
  • Perform supportive ancillary tasks as needed; these tasks may be altered or redesigned depending on individual circumstances.
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