Field Service Mechanic
About The Position
The Field Service Mechanic diagnoses, repairs, and maintains trucks, equipment, related machinery, and Curry Supply products at customer job sites and field locations in accordance with company policy, legal requirements, and safety standards. The role performs warranty and mechanical repairs, prepares parts orders for repair completion and accurate billing, evaluates parts for reusability and causes of failure, visits customer sites for on-site repairs, and tests new units as needed. This is a safety-sensitive position. Employees must comply with company safety policies and drug- and alcohol-free workplace requirements and are subject to pre-employment, random, post-incident, and reasonable-suspicion drug and alcohol testing, consistent with applicable law and company policy. The position requires overnight travel and occasional overtime or on-call service as needed.
Requirements
- High school diploma or equivalent.
- At least two years of experience repairing and maintaining heavy trucks, including diesel engines and transmissions or components.
- Proficient reading, writing, grammar, and mathematics skills.
- Effective communication and interpersonal skills; able to provide professional customer service and communicate repair information to customers.
- Self-motivated and dependable, with the ability to work independently with minimal supervision.
- Ability to assess situations and make sound repair decisions.
- Advanced multitasking, equipment troubleshooting, and repair skills.
- Strong mechanical repair skills, including diesel and automotive systems.
- Knowledge of electrical and hydraulic systems, compressors, and crane repairs.
- Understanding of hydraulic and electric theory.
- Ability to use service manuals to troubleshoot, operate diagnostic equipment, and interpret results.
- Proficient use of hand and power tools and PC skills, including Internet use.
- Ability to read, follow, and understand hydraulic and electrical schematics.
- Visual and auditory skills.
- Ability to stand, sit, bend, reach, climb, crawl, kneel, and walk, and to work for long periods.
- Ability to perform regular twisting, pulling, and pushing associated with tool use.
- Ability to lift and carry up to 75 pounds regularly and up to 100 pounds occasionally.
- Ability to work outdoors, operate heavy machinery, power tools, or equipment, and work at elevated heights or in confined spaces.
- Valid driver’s license and ability to drive a motor vehicle or commercial vehicle.
- Ability to work occasional overtime or on-call service as needed.
- Ability and willingness to travel overnight.
- Must comply with company safety policies and drug- and alcohol-free workplace requirements, including applicable drug and alcohol testing.
Nice To Haves
- Associate degree in an automotive technical field, ASE Certification, or equivalent years of related field experience.
- Five years of experience in auto repair, truck body, oil and gas, and electrical or hydraulic work.
Responsibilities
- Demonstrate familiarity with Curry Supply product lines to support effective and efficient equipment repairs.
- Safely operate and maintain a Curry Supply mechanics truck.
- Maintain and repair on-road heavy trucks and equipment using service manuals and proper troubleshooting techniques.
- Diagnose technical problems and determine appropriate corrective actions.
- Troubleshoot to identify and isolate failed equipment components.
- Conduct hydraulic pressure testing.
- Complete hydraulic and electrical diagnostic repairs.
- Repair hydraulic, electrical, and crane equipment.
- Replace compressor components.
- Evaluate parts for reusability and determine causes of failure.
- Write orders for parts needed to complete repairs so billing can be processed accurately.
- Maintain and document accurate service reports.
- Manage customer feedback and address complaints.
- Build positive customer relationships and resolve challenges professionally.
- Travel on overnight trips.
- Perform other duties as assigned.
- Follow laws and organizational policies and procedures intended to prevent harassment and illegal discriminatory behavior in the workplace.
- Support internal risk-management, safety, soundness, and regulatory-compliance policies and procedures.
- Report pertinent information to the immediate supervisor, compile information as requested or directed, and provide data to appropriate personnel.
- Respond to inquiries and requests from customers and other personnel within applicable time frames and established policy.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
