Field Service Mechanic
About The Position
The Field Service Mechanic diagnoses, repairs, and maintains trucks, equipment, related machinery, and Curry Supply products at customer job sites and field locations, in accordance with company policy, legal requirements, and safety standards. The role performs warranty and mechanical repairs, prepares parts orders for repairs and billing, evaluates whether parts can be reused and determines causes of failure, visits customer sites for on-site repairs, and tests new units as needed. This is a safety-sensitive position. Employees must comply with company safety policies and procedures, including drug- and alcohol-free workplace requirements, and are subject to pre-employment, random, post-incident, and reasonable-suspicion drug and alcohol testing, consistent with applicable law and company policy. The mechanic must be able to work independently and provide professional customer service, troubleshoot and repair heavy trucks and equipment, and work in outdoor conditions, at elevated heights, or in confined spaces. The role involves physical work, use of tools and equipment, occasional overtime or on-call service, and overnight travel.
Requirements
- High school diploma or equivalent.
- At least two years of experience repairing and maintaining heavy trucks, including diesel engines and transmissions or components.
- Proficient reading, writing, grammar, and mathematics skills.
- Effective communication and interpersonal skills.
- Self-motivated, dependable, and able to work independently with minimal supervision while providing professional customer service.
- Ability to assess situations, make sound repair decisions, and communicate relevant information to customers.
- Advanced multitasking, troubleshooting, and equipment repair skills.
- Ability to manage urgent deadlines in a challenging environment.
- Strong mechanical repair skills, including diesel and automotive systems.
- Knowledge of electrical and hydraulic systems, compressors, and crane repairs.
- Understanding of hydraulic and electric theory.
- Ability to use service manuals for troubleshooting and diagnostic equipment to interpret results.
- Proficiency with hand and power tools and PC skills, including Internet use.
- Ability to read, follow, and understand hydraulic and electrical schematics.
- Visual and auditory skills.
- Ability to stand, sit, bend, reach, climb, crawl, kneel, and walk for long periods; regularly twist, pull, and push while using tools; lift or carry up to 75 pounds regularly and up to 100 pounds occasionally.
- Ability to work outdoors, operate heavy machinery, power tools, or equipment, and work at elevated heights or in confined spaces.
- Valid driver’s license and ability to drive a motor vehicle or commercial vehicle.
- Availability for occasional overtime or on-call service as needed.
- Willingness and ability to travel on overnight trips.
Nice To Haves
- Associate degree in an automotive technical field, ASE Certification, or equivalent years of related field experience.
- Five years of experience in auto repair, truck body, oil and gas, and electrical or hydraulic work.
- JLG experience.
Responsibilities
- Demonstrate familiarity with Curry Supply product lines to support effective and efficient equipment repairs.
- Safely operate and maintain a Curry Supply mechanics truck.
- Maintain and repair on-road heavy trucks and equipment using service manuals and appropriate troubleshooting techniques.
- Diagnose technical problems and determine corrective actions.
- Troubleshoot to identify and isolate failed equipment components.
- Conduct hydraulic pressure testing.
- Complete hydraulic and electrical diagnostic repairs.
- Repair hydraulic, electrical, and crane equipment.
- Replace compressor components.
- Evaluate parts for reusability and determine causes of failure.
- Write orders for parts needed to complete repairs so billing can be processed accurately.
- Maintain and document accurate service reports.
- Manage customer feedback and address complaints.
- Build positive customer relationships and resolve challenges professionally.
- Travel on overnight trips as needed.
- Perform other duties as assigned.
- Follow laws and organizational policies intended to prevent harassment and illegal discriminatory behavior in the workplace.
- Support internal policies and procedures for risk management, safety, and regulatory compliance.
- Report pertinent information to the immediate supervisor, compile information as directed, and provide data to appropriate personnel.
- Respond to inquiries from customers and other personnel within established time frames and policies.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
