Field Service Mechanic A - Enid OK

Herc Rentals•Van Buren, AR

16h•Onsite

About The Position

Herc Rentals is hiring a Field Service Mechanic A in Enid, Oklahoma. This master technician leads fleet maintenance and repair operations at customer job sites, ensuring equipment is maintained safely, meets quality standards, and remains ready for rental. The mechanic works from a fully equipped service truck and serves as a technical leader and mentor to Field Service Mechanic B and C technicians. The role performs preventative maintenance, corrective repairs, advanced diagnostics, and repairs across engines, electrical, hydraulic, propane, fuel, aerial, and emissions systems. It also involves field service documentation, work-order and parts management, customer communication, coordination of service calls, and support for damage estimates, training, and warranty or failure analysis. The mechanic must work indoors and outdoors, including in varying weather and active job-site conditions.

Requirements

High school diploma or equivalent.
Valid driver's license with a clean driving record.
Ability to operate a fully equipped service truck and obtain an FMCSA-regulated Driver Qualification File (DQF).
Own a sufficient selection of hand and air/electric tools to complete most repairs and services.
Ability to drive and operate multiple types of vehicles and equipment.
Ability to safely lift up to 50 lbs.
Demonstrated mastery of all Field Service Mechanic B- and C-level tasks.
Comprehensive knowledge of electrical, hydraulic, propane, and fuel systems.
Proficiency with computerized diagnostic tools and fleet management systems.
Ability to work outdoors in varying weather conditions and job-site environments.
Ability to understand detailed technical schematics, owner manuals, and product warning labels in the field.
Ability to operate and test boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps, tools, and other equipment.
Ability to follow up with customers in a timely manner and maintain a professional onsite presence.
Ability to handle assorted tools properly and safely in a field environment.
Attention to detail and strong situational awareness on active job sites.
Solid written and verbal communication skills and ability to perform computer operations, including opening and closing work orders from the field.
Strong computer skills for entering and reviewing work orders remotely.
Strong time-management skills and ability to prioritize multiple service calls.
Ability to work and communicate effectively with company personnel at all levels, customers, and job-site supervisors.
Interpersonal, teamwork, listening, and dependability skills.
Ability to work both indoors and outdoors as required.
Ability to sit, stand, and walk for extended periods.
Ability to perform repetitive tasks, including stretching, turning, twisting, and reaching overhead.
Ability to bend, crouch, squat, kneel, and stoop for extended periods.

Responsibilities

Maintain preventative maintenance schedules for Herc-owned fleet equipment at active job sites.
Operate and test equipment onsite before and after repairs to confirm quality standards.
Independently perform routine maintenance and repairs on fleet equipment and trucks.
Perform oil changes, lubrication, and tire, hose, and battery replacements, along with related field services.
Recondition or replace heavy-equipment parts and diagnose wear and tear onsite.
Keep the service truck and inventory clean, organized, and stocked.
Prepare detailed service reports and repair logs for each visit.
Follow field procedures, protocols, and safety requirements.
Diagnose engines, DC electrical, propane, hydraulic, and fuel systems onsite using diagnostic and hand tools and measuring instruments.
Repair equipment using electrical schematics; inspect overvoltage protection and indicator lights.
Replace or diagnose control modules and reprogram firmware or software using laptop or tablet tools.
Use computer-controlled diagnostics to resolve electrical issues onsite without returning equipment to the branch.
Diagnose lithium electrical issues, intermittent faults, and post-fire failures.
Diagnose and repair safety-critical circuits onsite and install aftermarket electrical components.
Diagnose DPF/DEF system issues and troubleshoot or calibrate mechanical, electronic, and power-loss problems.
Conduct failure analysis to support policy review and warranty eligibility.
Analyze and test lubrication systems; replace injectors and common-rail components.
Repair and reseal hydraulic cylinders and diagnose pumps, motors, wiring, and sensors.
Inspect lithium battery charging, recalibrate aerial systems, and perform annual aerial inspections.
Service emission-control components, including DPF systems.
Diagnose hydraulic pressure loss, overheating, and sluggish movement.
Use computerized tools to trace electrical faults involving connections, switches, sensors, and safety interlocks.
Assist the shop lead with damage estimates, repairs, and onsite documentation.
Take service calls in the shop lead's absence and dispatch or coordinate Field Service Mechanics for timely repairs.
Assist with training Field Service Mechanic B and C technicians under the shop lead's direction.
Enter and review work orders and order parts through the fleet management system from the field.
Serve as the primary onsite customer contact and maintain a professional, responsive presence.