Field Service Manager

A-Gas Americas•Independence, MO

4d•Onsite

About The Position

Are you skilled at cultivating customer relationships to foster business expansion? Do you thrive in a fast-paced setting, embracing a daily variation of work? See yourself as a servant leader with experience in steering high-performing teams. Envision a day where you drive your own success. Your focus will be on the Kansas City area, where you'll uncover the full potential of our equipment, explore new opportunities for gas acquisition, and drive growth. While leading a team of technicians, you seamlessly merge customer service with mentoring, cultivating excellence. Your strategy involves broadening the client base and collaborating with colleagues across the US network to spark innovative business ideas and fulfill customer demands. A-Gas is the global expert in the supply and full life-cycle management of specialty chemicals and gases, providing refrigerants, blowing agents, fire protection agents, and carbon credit offsets to our customers around the world. Rapid Recovery is the company's service division and the number-one provider of refrigerant recovery services for the HVAC, refrigeration, demolition, and marine industries. With industry-leading recovery, reclamation, and gas processing technologies, A-Gas continues to lead the industry in developing cutting-edge solutions designed to protect the environment.

Requirements

Possess a college degree OR have 3+ years of relevant experience
Be at least 21 years old with a valid driver's license and a clean driving record
Must possess or have the ability to obtain the OSHA 10 and 30 certification within 90 days
Currently possess or have the ability to obtain a CDL Class C with hazmat endorsement within 6 months of employment
Currently possess or have the ability to obtain a Non-CDL medical card and submit to random drug testing
Have the ability to obtain EPA universal certification within 14 days of employment
Be willing to work flexible hours
Be able to lift at least 50 pounds
Have intermediate to advanced proficiency in Microsoft suites (including Microsoft Teams, Power BI, and Outlook)

Nice To Haves

This role requires the ability to work outside in various weather conditions
A substantial amount of time will be spent driving in a truck
Utilize Salesforce for customer management.

Responsibilities

Meet gas recovery and buyback goals.
Build and maintain client base.
Partner with the sales and customer service teams to retain and attract new customers.
Provide leadership and coaching to Field Service Technicians.
Receive and respond to calls from customers regarding scheduling work, service issues, and resolving customer concerns.
Possess the technical ability and aptitude to complete service jobs as required (performing refrigerant recoveries).
Uphold Safety to Standards.