Field Service Manager
About The Position
The Field Service Manager will be responsible for monitoring and analyzing department performance metrics, managing departmental P&L reports, and participating in the development and execution of annual business plans. This role will also lead business development efforts, plan and manage workforce needs, and promote and enforce company safety policies. The Field Service Manager will collaborate with other managers to deliver seamless customer solutions, foster a culture of continuous improvement, and mentor subordinate managers. Other duties as needed to support organizational success will also be performed.
Requirements
- High school diploma required
- 5+ years of leadership experience in a related industry (e.g., NETA testing, power systems, electrical services).
- Demonstrated ability to mentor, coach, and lead technical teams.
- Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
- Strong business acumen, including P&L analysis and forecasting.
- Excellent verbal and written communication skills.
- Willingness to travel overnight (up to 25%).
- Must have a valid driver's license with a clean driving record.
- Must pass pre-employment drug screening, background check, and physical examination.
Nice To Haves
- Bachelor’s degree in business, engineering, or related field preferred.
Responsibilities
- Monitor and analyze department performance metrics including utilization, staffing levels, work-in-progress, and forecasts.
- Review departmental P&L reports, identify trends, discrepancies, and implement corrective actions where needed.
- Participate in the development and execution of annual business plans.
- Lead business development efforts, providing strategic direction and oversight to the sales team.
- Plan and manage workforce needs; support recruiting, hiring, and coaching of technical and operational staff.
- Promote and enforce company safety policies and ensure participation in new hire and annual safety training.
- Maintain adherence to quality standards and ensure all work follows Standard Operating Procedures.
- Collaborate with other branch and department managers to deliver seamless, company-wide customer solutions.
- Partner with HR, Workforce Development, and Regional Management to foster a culture of continuous improvement.
- Mentor and develop subordinate managers to strengthen leadership and technical capabilities.
- Perform other duties as needed to support organizational success.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
