Field Service Lead - Electrical
Integra Mission Critical•Houston, TX
•Onsite
About The Position
The Field Service Lead will have a strong background in electrical systems to oversee field operations, support service teams, and ensure high-quality customer service. This role requires both hands-on technical expertise and leadership skills to manage field technicians, troubleshoot complex electrical issues, and coordinate with clients and internal teams.
Requirements
- 5+ years of experience in electrical field service, with at least 2 years in a lead or supervisory role.
- Strong knowledge of electrical systems, including motors, controls, power distribution, and automation equipment.
- Proficiency in troubleshooting electrical schematics, wiring diagrams, and control systems.
- Excellent leadership, communication, and organizational skills.
- Ability to travel to customer sites as needed.
- Primarily field-based with regular travel to customer sites.
- Requires the ability to work in industrial, manufacturing, and outdoor environments.
Nice To Haves
- Associate or Bachelor’s degree in Electrical Engineering, Industrial Technology, or related field preferred; equivalent work experience accepted.
- OSHA or other relevant safety certifications a plus.
Responsibilities
- Lead and support field service technicians in performing installation, maintenance, and repair of electrical systems and equipment.
- Act as the primary point of contact for escalated technical issues, providing advanced troubleshooting and problem-solving support.
- Plan, assign, and monitor daily service activities to ensure projects are completed safely, efficiently, and in compliance with company standards.
- Train, mentor, and evaluate field technicians to strengthen team capabilities and performance.
- Coordinate with project managers, engineering, and customers to resolve service needs and ensure client satisfaction.
- Maintain accurate service records, documentation, and reports.
- Ensure compliance with safety regulations, electrical codes, and company policies.
- Support continuous improvement by identifying opportunities for process, equipment, or training enhancements.
Benefits
- Competitive pay with incentive opportunities
- Medical, dental, and vision coverage
- Life and disability insurance programs
- Variety of voluntary benefits
- Generous paid time off
- Education assistance and tuition support
- Retirement and savings programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
