Field Service Laser - Kentucky

AMADA AMERICA, INC.•Louisville, KY

4d•Onsite

About The Position

This role involves providing field service for laser equipment, requiring proficiency in troubleshooting mechanical, hydraulic, pneumatic, electrical, and control systems, as well as networks. The position demands the ability to precisely follow layout drawings and blueprints for equipment installation. Daily status reports and weekly expense reports are required. Excellent customer relations and follow-through are essential, as is managing the total equipment installation process at customer sites, which may involve using hand tools, climbing, and bending. The role also includes operating, programming, and training customers on Amada applications software for line control and part programming. Regular travel within assigned territories is expected, along with the ability to lift up to 50 lbs.

Requirements

Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
Able to precisely follow layout drawings and blue prints used in the installation of equipment.
Complete status (service) reports on a daily basis and expense reports on a weekly basis.
The ability to communicate in the English language.
Excellent customer relations and follow through.
Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
Operation, applications, software, and part programming capabilities, and customer training of such.
Use of Amada applications software used in line control and part programming.
Regular travel within assigned territories.
Ability to lift up to 50 lbs.
Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
Working knowledge of computers and Windows OS.
Ability to read and interpret mechanical and electrical drawings.
Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

Nice To Haves

The ability to communicate in the Spanish language.

Responsibilities

Troubleshoot mechanical, hydraulic, pneumatic, electrical, control systems, and networks.
Precisely follow layout drawings and blueprints for equipment installation.
Complete daily status (service) reports and weekly expense reports.
Manage the total equipment installation process at Customer site.
Operate, program, and train customers on Amada applications software.
Perform regular travel within assigned territories.
Lift up to 50 lbs.