Field Service Engineering Specialist

ECS Tech Inc • Norman, OK

1d • Onsite

About The Position

ECS is seeking a Field Service Engineer/Documentation Specialist to work in
our Norman, OK office.  Please Note: This position is contingent upon additional
funding.

This position provides support for the installation, troubleshooting, repair and
maintenance for USPS automation equipment. Additionally, this role trains
employees, and identifies, analyses, counsels on, and guides, the repairs of
USPS automation equipment failures. This role also develops procedures and
processes to prevent potential future equipment failures and issues, and
develops life cycle support documentation, to include maintenance and safety
procedures based on engineering, vendor, and COTS information.

Other Duties & Responsibilities:

Determine and recommend which products or services best USPS customer needs.
Become familiar with USPS equipment servicing and engineering concepts,
practices, and procedures.
Rely on experience and judgement to guide, plan and facilitate equipment
maintenance, repair and troubleshooting.
Perform a variety of maintenance, installation and repair related tasks.
Lead and direct the work of others.
Use a wide degree of creativity and latitude in execution of duties.
Typically reports to a manager or head of a unit/department.

Candidates must be able to obtain a USPS Public Trust clearance.
This requires US Citizenship or Permanent Resident Status (Green Card), and the
ability to pass a stringent background check.

Requirements

• 2+ years of experience in industrial equipment automation repair or a related field.
• US citizen or Green Card Holder and must be able to obtain a Public Trust clearance.
• Must be willing to travel for training, site visits, and related business needs.
• Be available for off-hours calls if necessary to support operations and resolve urgent issues
• Draft and / or update technical documentation for machinery, ensuring clear, accurate, and accessible instructions for users and technicians. Verify and validate documentation based on engineering and COTS documentation.
• Experienced with maintenance, repair and troubleshooting of machines and equipment as related to mechanical, electro-mechanical, electrical, and electronic systems.
• Knowledge of Programmable Logic Control (PLC) systems
• Able to communicate, orally and in writing, technical guidance, equipment failure analysis, problem management and trend analysis to support maintenance customers.
• Interface and coordinate with internal and external customers to resolve equipment and system problems.
• Understand repair and maintenance life-cycle support methodologies.
• Basic industrial control/systems knowledge or experience.

Responsibilities

• Determine and recommend which products or services best USPS customer needs.
• Become familiar with USPS equipment servicing and engineering concepts, practices, and procedures.
• Rely on experience and judgement to guide, plan and facilitate equipment maintenance, repair and troubleshooting.
• Perform a variety of maintenance, installation and repair related tasks.
• Lead and direct the work of others.
• Use a wide degree of creativity and latitude in execution of duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees