Field Service Engineer - Charlotte/Greensboro, NC
About The Position
Field Service Engineer – Esko (A Veralto Company) Imagine a career where you… Work hands-on with cutting-edge laser engraving and imaging technology used by leading global packaging brands Play a critical role in keeping high-value production environments running at peak performance Travel, solve complex technical challenges, and be the hero customers rely on when it matters most Grow your career within a global technology leader backed by Veralto’s innovation and stability All of this is possible at Esko. About Esko Esko, a Veralto company, is a global leader in integrated software and hardware solutions that accelerate the go-to-market process for packaging. Our innovations help the world’s biggest brands design, produce, and deliver packaging more efficiently and sustainably. At Esko, innovation is in our DNA. We continuously push boundaries to improve our technologies, empower our people, and deliver meaningful impact for customers around the world. The Opportunity We are seeking a Field Service Engineer based in the Charlotte or Greensboro, NC area to support customers across a regional territory. In this role, you will serve as a trusted technical expert, responsible for installing, maintaining, and repairing advanced CDI laser engraving and XPS UV exposure systems. You will combine technical skill, independence, and customer-facing expertise to ensure our customers’ operations run smoothly and efficiently.
Requirements
- Technical training or equivalent hands-on experience with industrial equipment
- Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow)
- Solid mechanical aptitude, including precision adjustments and assembly
- Experience working with PC hardware and Windows-based systems
- Ability to work independently while delivering excellent customer service
Nice To Haves
- Experience in printing, packaging, or platemaking environments
- Basic networking knowledge (troubleshooting connected systems and peripherals)
Responsibilities
- Install and commission CDI laser engraving and XPS UV exposure systems at customer sites
- Deliver hands-on training to customers on system operation and maintenance
- Perform electrical, mechanical, and optical troubleshooting to resolve complex issues
- Execute preventative maintenance and system upgrades to maximize uptime
- Serve as a primary technical point of contact, building strong customer relationships
- Travel extensively within your region and across the U.S. to support customer sites
Benefits
- Company car and credit card
- Comprehensive benefits: medical, dental, vision, life insurance
- 401(k) with company match
- Generous paid time off, holidays, and parental leave
- Opportunities for career growth within a global organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
