Field Service Engineer (FSE I) Washington, D.C. Area

Quest InternationalIrvine, CA
$24 - $29Onsite

About The Position

The Field Service Engineer I is responsible for installing, maintaining, troubleshooting, and repairing electro-mechanical equipment at customer sites throughout the Washington, D.C. area and surrounding region. This is a hands-on field service role requiring practical equipment repair experience, strong customer communication, accurate documentation, and the ability to travel regularly. This is not an IT help desk, desktop support, software, networking, or computer science role.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of hands-on technical experience in field service, electro-mechanical repair, equipment maintenance, industrial maintenance, medical equipment service, electronics repair, automotive diagnostics, appliance repair, or mechanical/electrical assembly.
  • Experience using a digital multimeter or similar diagnostic tool.
  • Experience working with wiring, connectors, harnesses, mechanical assemblies, electronic components, or equipment modules.
  • Ability to read and follow technical procedures, diagrams, and service documentation.
  • Strong customer communication and professional service skills.
  • Valid driver’s license and reliable vehicle for work-related travel.
  • Ability to travel up to 80%, including overnight travel.
  • Ability to lift up to 50 lbs and work in customer-site, hospital, lab, industrial, or controlled environments as required.
  • Ability to work independently and complete the required Human Performance Test.

Nice To Haves

  • Prior customer-site field service experience.
  • FRU, module, part-level, or component-level troubleshooting experience.
  • Experience with medical, industrial, diagnostic, lab, manufacturing, optical, or OEM equipment.
  • Experience replacing boards, sensors, motors, wiring, power supplies, connectors, or assemblies.
  • Experience using additional diagnostic tools such as an oscilloscope, pressure/vacuum meter, frequency counter, power supply, or diagnostic tester.
  • Technical certification, trade school, military technical training, BMET, electronics, electrical, automotive, aviation, robotics, industrial maintenance, or mechatronics background.
  • Strong repair documentation habits.

Responsibilities

  • Install, inspect, troubleshoot, maintain, and repair electro-mechanical equipment at customer sites.
  • Perform preventative maintenance and corrective repairs according to service procedures.
  • Troubleshoot equipment to the FRU, module, part, or component level.
  • Work with wiring, connectors, harnesses, sensors, motors, power supplies, circuit boards, and assemblies.
  • Use digital multimeters, hand tools, power tools, and other diagnostic equipment.
  • Read and follow service manuals, technical documentation, SOPs, and safety procedures.
  • Replace failed parts, modules, assemblies, or field-replaceable units.
  • Document service activity, repair findings, parts used, and recommended next steps.
  • Communicate professionally with customers, internal teams, and service leadership.
  • Maintain required tools, parts, and service documentation for field assignments.
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